Case Study: HR Portal Implementation

// Case Study

HR Portal Implementation for Global Financial Company using SharPoiint Online Office 365

Human Resources Portal Implementaiton for Global Financial / Payments Company using SharePoint Online / Office 365
Business Requirement:
A Global Financial/ Payments company needed to migrate from their existing HR Portal to a brand new HR Portal using SharePoint Online / Office 365 for the website / portal to be accessed by their employees globally.
Summary:

Client’s existing Human Resources site / portal was built using traditional web technologies. The existing site provided personalized information to users, their benefits and had links to thierd-party provider sites from which users file and track their benefits, claims, access their retirement contributions, employer contribution, investments, access healthcare providers information.

Challenge:

Site was not up to the mark, Slow, needed tech-refresh anyways. There was no defined integration with the vendors for accessing data, this led to broken portal, unreliable and questionable performance leading to dissatisfied user base.

Solution
TechTiera was engaged to accomplish defined business goals:
  • Develop brand new fully functional portal for Human Resources.
  • Portal should have Seamless Integrations with third-party Vendors / providers.
  • Workflows implementation for extracting business data with the aid of business users. This workflow includes not only for internal purposes such as Vacation Approval, but also for benefit / plan change and provisioning requests to accomodate personalized features and is able to transact with different web applications.
  • Maintain the Customer branding thouhtout the site for better user experience whether the user is accessing the portal on pc or mobile platforms.

TechTiera’s expert Microsoft Technologies practice team quickly collaborated with client’s business owners, human resources team, and Information Systems team to understand and define functional & technical requirements for the solution was able to architect and implement the HR portal using Microsoft Office 365 and has used modern integration technology / techniques for third-party integrations.

Throughout the implementation cycle, TechTiera provided complete knowledge transfer to client’s technical support team to maintain the portal post warranty and support period from TechTiera.

Benefits to Client:
  • Human Resources now has robust / fully functional portal.
  • Highly secured third-party integrations.
  • Cloud Deployed, less maintenance.
  • Highly Cost-Effective Solution for Client.