Network Operations Center (NOC)
TechTiera provides round-the-clock monitoring and management of network infrastructure, ensuring optimal performance and minimal downtime for its customers. TechTiera can be your trusted partner to keep your network running smoothly and support your business goals.
Network Monitoring Services:
- Event monitoring services for Windows Infrastructure
- Event monitoring services for Unix & Storage Infrastructure
- Event monitoring services for Network Infrastructure
- Event monitoring services for the applications and databases
- 24/7 monitoring and support from experienced technicians
- An integrated and centralized platform for managing all your network-related needs.
- Custom Dashboards for seamless Monitoring and Reports
- Advanced technology for real-time network monitoring and reporting
- Quick response times to minimize downtime and ensure network availability.
- Customizable service-level agreements to meet the specific needs of your organization.
- On-demand support for any network-related issues or incidents
- Regular performance reports and network audits to optimize network performance and identify potential issues.
- Notification and Escalation path to IT team and Management
- Tier 1 Provisioning support services and work with onsite IT staff for the resolution
- Service Level Agreement(SLA) driven approach to task completion, timing, and reporting
- Tools: Nagios, Zenoss, Zabbix, Groundworker, ScienceLogic, or any other tool of customer choice.