Technology Services for Retail & Consumer Goods
Connect partners, understand customers and automate operations across channels.
Explore retail & consumer goods capabilities & delivery details
- 25+ years of delivery
- 150+ enterprise customers
- ISO 9001 · ISO 27001 · CMM Level 3
Retail & Consumer Goods at a glance
TechTiera helps retailers and consumer goods companies exchange orders and invoices with trading partners through EDI, personalize marketing with CRM and MarTech platforms, unify sales and inventory data for analytics, automate back-office processes and run scalable cloud platforms.
Challenges we help solve
Partner compliance
Retailer EDI requirements and chargebacks demand accuracy.
Customer data
Customer and loyalty data is spread across channels.
Demand visibility
Sales, inventory and promotion data need one view.
Seasonal scale
Platforms must handle peaks reliably.
Solutions for retail & consumer goods
EDI services
Trading partner onboarding and managed EDI.
Learn more →CRM
Customer view across sales and service.
Learn more →Marketing technology
Personalized, measurable campaigns.
Learn more →Analytics & BI
Sales, inventory and promotion insight.
Learn more →Intelligent automation
Automate order, invoice and returns processing.
Learn more →Cloud engineering
Scalable platforms for peak demand.
Learn more →Related case studies
Email text-to-Excel automation for a US-based bottled water company
Read case study →
KeHE remittance advice automation for a US-based bottled water company
Read case study →
Remittance processing automation for a US-based bottled water company
Read case study →
Deduction process automation for a US-based bottled water company
Read case study →
Deduction processing automation for a US-based packaged water company
Read case study →
Order management portal for a major bottled water manufacturer
Read case study →Why TechTiera
Two decades of enterprise delivery
More than 25 years implementing enterprise platforms, from strategy and implementation to long-term managed services.
Certified, specialist teams
Practice-aligned consultants and engineers with platform certifications across content, automation, data, cloud and applications.
Centers of excellence
Dedicated CoEs and innovation labs that develop reusable accelerators, frameworks and delivery standards.
Proprietary accelerators
Products such as DocOrbit, ECH360 and TestOrbit that shorten implementations and lower the cost of ownership.
Global delivery, local accountability
Delivery and service desk coverage across the Americas, Europe, the Middle East, India and Asia Pacific.
Quality you can audit
ISO 9001 and ISO 27001 certified, SEI CMM Level 3 processes and a 98% on-time delivery record.
Retail & Consumer Goods: frequently asked questions
Short, direct answers to the questions buyers ask most. Need more detail? Ask an expert
Can TechTiera help us meet retailer EDI requirements?
Yes. We onboard partners, build maps for documents such as 850, 810 and 856, and monitor transactions to reduce chargebacks.
Do you implement marketing automation for retail?
Yes, with Adobe and Salesforce Marketing Cloud, connected to CRM and customer data.
Can you unify our sales and inventory data?
Yes. We build data pipelines and BI models that combine POS, e-commerce, ERP and inventory data.
Do you automate back-office retail processes?
Yes, including invoice processing, order entry and returns with RPA and IDP.
