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Content and Collaboration Services

Hyland OnBase Consulting Services

Get more from Hyland OnBase: workflow and case solutions, upgrades to current OnBase Foundation releases, integrations with your core systems and dependable support.

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Explore enterprise content capabilities & delivery details

Also known as OnBase, OnBase by Hyland, OnBase Foundation

Hyland OnBase servicesTechTiera COE
  • OnBase solution design
  • Workflow and WorkView
  • OnBase upgrades
  • Integrations
  • Hyland Cloud moves
  • OnBase managed support
30+content management experts
27+ECM platforms DocOrbit migrates
100 TB+proven migration scale
50certified Microsoft 365 consultants

What is Hyland OnBase?

Hyland OnBase is Hyland's enterprise content management and low-code application platform. It stores and manages documents and records, automates processes with OnBase Workflow, builds case and business applications with WorkView and Unity Forms, and integrates with systems such as Epic, SAP, Salesforce and Microsoft 365. OnBase runs on-premises or in the Hyland Cloud and is released as OnBase Foundation versions. TechTiera designs, upgrades, integrates and supports OnBase solutions.

Reviewed 2026-10-26 by TechTiera's Content and Collaboration Center of Excellence
At a glance

Hyland OnBase at a glance

Vendor
Hyland
What it does
Document imaging and management, records, workflow, case management (WorkView), e-forms (Unity Forms), reporting
Releases
OnBase Foundation releases (for example Foundation 25.1); earlier EP releases
Deployment
On-premises or Hyland Cloud
Integrations
Epic and other EHRs, SAP, Salesforce, Microsoft 365 and Outlook, Hyland Knowledge Discovery, Brainware and Hyland IDP
TechTiera services
Solution design, Workflow and WorkView build, upgrades, Hyland Cloud moves, integration, health checks, managed support
Services

What does TechTiera deliver for OnBase?

Strategy, implementation, integration, upgrades, migration and managed services from one team.

OnBase solution design

Document types, keywords, auto-foldering, security and retention designed for your departments and regulators.

Workflow and WorkView

Life cycles, queues, timers and load balancing, plus WorkView case and business applications that replace spreadsheets and Access databases.

OnBase upgrades

Upgrades from older EP and Foundation releases with module-by-module regression testing and client rollout planning.

Integrations

Epic, SAP, Salesforce, Microsoft 365, line-of-business and API integrations so users work in the systems they know.

Hyland Cloud moves

Plan and execute moves from on-premises OnBase to the Hyland Cloud, including disk group and database migration.

OnBase managed support

Administration, workflow troubleshooting, scanning and import issues, user support and enhancements under SLA.

Expertise

How TechTiera approaches OnBase work

What separates a good OnBase estate from a tangled one

  • Keywords and document types that reflect how people search, not how the first project was scoped.
  • Workflow life cycles with clear ownership, timers and exception queues instead of hidden manual workarounds.
  • Security designed by role and document type, reviewed at every upgrade.
  • A release rhythm. Staying close to current Foundation releases keeps access to Knowledge Discovery, AI features and Hyland Cloud options.

TechTiera's OnBase health check scores each of these and delivers a prioritized remediation plan.

Typical OnBase use cases

  • Accounts payable and invoice workflow
  • Patient records and revenue cycle documents
  • Student records and admissions
  • Claims and policy files
  • HR employee files
  • Contract management
Delivery approach

How is a OnBase project delivered?

  1. DiscoverInventory content, users, integrations and pain points.
  2. DesignArchitecture, information model, security and acceptance criteria.
  3. BuildConfiguration and development in short, demoable iterations.
  4. MigrateTrial runs, validated waves and reconciliation reports.
  5. LaunchCut-over, training, adoption and hypercare.
  6. Run and improveManaged services and a continuous-improvement backlog.
Why TechTiera

Why choose TechTiera for OnBase?

Decades of ECM depth

A 30+ person content management practice that has run Documentum, OpenText, FileNet and Hyland estates for some of the world's most regulated companies.

A migration product, not just a method

DocOrbit moves content between 27+ ECM platforms with air-gapped staging, SHA-256 validation and audit-ready reports, proven at 100 TB+ scale.

One partner across platforms

ECM, capture, collaboration, web content and CCM under one roof, so recommendations follow your needs, not one vendor's catalog.

Microsoft 365 built in

A 50-consultant Microsoft 365 practice for SharePoint, Teams, Purview and Copilot readiness when content moves to Microsoft.

See client work across content platforms

Engagement models

Which engagement models are available?

Onsite, offshore or remote delivery for clients in North America, Europe, the Middle East and Asia Pacific.

Fixed-price projects

Defined scope, deliverables and milestones for implementations, upgrades and migrations.

Time and materials

Flexible capacity for evolving requirements, proofs of concept and enhancements.

Dedicated team

A named team working as an extension of your IT group.

Managed services

SLA-backed run support, administration and enhancements on monthly or annual terms.

Staff augmentation

Certified specialists placed into your team, short or long term.

FAQs

Hyland OnBase FAQs

What is Hyland OnBase?

Hyland OnBase is an enterprise content management and low-code platform for managing documents and records, automating workflow and building case management applications. It runs on-premises or in the Hyland Cloud.

What is the difference between OnBase and Alfresco?

Both are Hyland platforms. OnBase is a configuration-driven content, workflow and case platform popular in healthcare, finance and government. Alfresco is an open, API-first content services platform favoured for custom applications and Kubernetes deployments.

Can TechTiera upgrade our OnBase version?

Yes. TechTiera upgrades OnBase from older EP and Foundation releases, with regression testing for workflow, WorkView, integrations and clients.

Does OnBase integrate with Epic?

Yes. OnBase is widely used alongside Epic for patient documents and revenue cycle content. TechTiera configures and supports these integrations.

Can OnBase move to the cloud?

Yes. OnBase can run in the Hyland Cloud. TechTiera plans and executes the move from on-premises, including data migration and cut-over.

Related

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Robots for the repetitive work around OnBase, Alfresco and core systems.

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