Enterprise content management, intelligent capture, collaboration, web content and customer communications, designed, migrated, integrated and run by one team, with TechTiera's own DocOrbit migration product.
Content and collaboration services help organizations create, capture, store, govern, share, publish and migrate business content. TechTiera delivers them across enterprise content management (Hyland Alfresco, OnBase, Nuxeo and Content Innovation Cloud, OpenText, Documentum, IBM FileNet, Box, M-Files and Veeva Vault), intelligent capture (Amazon Textract, Azure AI Document Intelligence, ABBYY, IBM Datacap, OpenText and Tungsten), collaboration (Microsoft Teams, Slack, Jira and Confluence), web content management (SharePoint, Adobe Experience Manager, Sitecore, OpenText TeamSite, HCL DX, Kentico, Oracle WebCenter and Salesforce CMS) and customer communications management. Services cover strategy, implementation, migration with TechTiera's DocOrbit product, integration, upgrades and managed services, delivered onsite, offshore or remotely.
Reviewed 2026-10-26 by TechTiera's Content and Collaboration Center of ExcellenceChoose a platform for services, technical approach and FAQs. Dashed tiles link to TechTiera practice pages that already cover that platform in depth.
Document, records and content services platforms, from Hyland and IBM to Box, M-Files and Veeva.
Open, API-first content services: upgrades, Kubernetes, Digital Workspace and migrations.
Alfresco servicesHylandContent, workflow and case management: upgrades, WorkView apps and integrations.
OnBase servicesHylandCloud-native, low-code content services and DAM: Studio, LTS upgrades and integrations.
Nuxeo servicesHylandAI-ready content: Knowledge Discovery, Knowledge Enrichment, Automate and IDP.
Content Innovation Cloud servicesHylandRobots for the repetitive work around OnBase, Alfresco and core systems.
Hyland RPA servicesIBMFileNet P8 upgrades, containers on OpenShift, Navigator plug-ins and migrations.
FileNet servicesBoxSecure cloud content: migrations, Shield and Governance, Box AI and integrations.
Box servicesM-Files CorporationMetadata-driven document management, workflows and M-Files Aino AI.
M-Files servicesVeeva SystemsLife sciences cloud: PromoMats, Vault CRM, Basics, Quality and RIM.
Veeva Vault servicesTechTiera practice pageDocumentum consulting since before most competitors: upgrades, D2 Smart View, cloud, migration and managed services.
Visit Documentum pageTechTiera practice pageContent Server, Extended ECM, InfoArchive, VIM, AppEnhancer and Aviator, from an authorized OpenText partner.
Visit OpenText pageTechTiera practice pageSharePoint document management, intranets and Copilot readiness from our Microsoft 365 practice.
Visit SharePoint pageTurn paper, PDFs and email into validated data with cloud AI and established capture platforms.
Serverless OCR, extraction and generative AI document processing on AWS.
Amazon Textract servicesMicrosoftPrebuilt and custom extraction models on Azure, connected to Microsoft 365.
Azure Document Intelligence servicesABBYYVantage skills, FlexiCapture support and OCR engine integration.
ABBYY servicesIBMDatacap applications, rulesets, upgrades and FileNet integration.
IBM Datacap servicesLegacy platformsSupport and migration for Ephesoft Transact, Xerox DocuShare and DocuWare.
Ephesoft, DocuShare, DocuWare servicesTechTiera practice pageOpenText Intelligent Capture (formerly Captiva) design, upgrades and support.
Visit OpenText capture pageTechTiera practice pageGold partner: TotalAgility, Capture, Transformation, RPA, ReadSoft, Process Director and more.
Visit Tungsten pageTeams, Slack, Jira and Confluence designed, governed, integrated and migrated.
Enterprise Grid, governance, workflows, custom apps and migrations.
Slack servicesAtlassianJira, JSM and Confluence: configuration, Cloud migration and governance.
Jira and Confluence servicesTechTiera practice pageTeams design and governance, plus Slack and Workplace history moved in at full fidelity.
Visit Teams pageWebsites, intranets and portals on SharePoint, AEM, Sitecore, TeamSite, HCL DX, Kentico, WebCenter and Salesforce CMS.
AEM Sites and Assets, Cloud Service migration and Edge Delivery Services.
AEM servicesSitecoreSitecoreAI (formerly XM Cloud), XP upgrades and headless migrations.
Sitecore servicesOpenTextTeamSite upgrades, LiveSite, workflows and migrations.
TeamSite servicesIBMIBM WCM and WebSphere Portal, now HCL Digital Experience: upgrades and migration.
IBM / HCL WCM servicesKenticoXperience by Kentico builds and upgrades from Kentico 12 and 13.
Kentico servicesOracleWebCenter Content (UCM), Sites and Portal: upgrades, integration, migration.
Oracle WebCenter servicesSalesforceCMS workspaces, Experience Cloud sites and headless content on Salesforce.
Salesforce CMS servicesTechTiera practice pageModern SharePoint intranets and communication sites, governed and Copilot-ready.
Visit SharePoint pagePersonalized, compliant customer documents and correspondence at volume.
The full lifecycle, from the first platform decision to year five of managed services.
TechTiera built DocOrbit, its own ECM migration product, after decades of migration projects. DocOrbit's EXPorter extracts content from the source, stages it in an air-gapped area with no direct link between source and target, and its IMPorter loads it into the target. Every object is validated with SHA-256 checksums and reported in audit-ready formats, so versions, metadata, permissions and history arrive intact. DocOrbit connects 27+ ECM platforms and is proven on migrations above 100 TB.
Copilot, Hyland Knowledge Discovery, Box AI, M-Files Aino and Amazon Bedrock all answer from the content you already have, and they respect whatever permissions you already set. Poor content means wrong or overshared answers. TechTiera's AI readiness program covers:
Because TechTiera works across vendors, recommendations follow your requirements. A starting point:
| If you need | Start with | Why |
|---|---|---|
| Regulated life sciences content: promotional review, quality, regulatory | Veeva Vault | Purpose-built, validated cloud applications |
| High-volume documents, workflow and case work in healthcare, finance or government | Hyland OnBase | Configuration-driven content, workflow and case platform |
| Custom content applications on Kubernetes or open APIs | Hyland Alfresco | Open, API-first content services |
| Large digital asset libraries and content-rich applications | Hyland Nuxeo | Cloud-native, low-code, highly scalable |
| AI answers and agents over existing Hyland content | Hyland Content Innovation Cloud | Knowledge Discovery, Enrichment and Automate |
| Secure external sharing and simple cloud content | Box | Cloud content with Shield, Governance and Box AI |
| Departmental document control without folder sprawl | M-Files | Metadata-driven vaults and workflows |
| Existing FileNet estate that must modernize | IBM FileNet | Upgrade, containerize or migrate with a costed comparison |
| Document extraction on AWS or Azure | Amazon Textract and AWS IDP | Serverless IDP with Textract or Azure Document Intelligence |
| Enterprise websites with strong marketing tools | Adobe Experience Manager | AEM Sites and Assets, or Sitecore |
| Capability | TechTiera | Typical partner |
|---|---|---|
| Platforms covered | Hyland, OpenText, IBM, Box, M-Files, Veeva, Microsoft, AWS, ABBYY, Tungsten, Atlassian, Slack, Adobe, Sitecore, Oracle, HCL, Kentico, Salesforce | One or two vendors |
| Migration | DocOrbit product: 27+ platforms, SHA-256 validation, air-gapped staging, audit reports | Scripts or a third-party tool |
| Legacy platforms | Support for Ephesoft, DocuShare, DocuWare, Datacap, TeamSite, IBM WCM and out-of-support versions | Migration-or-nothing |
| AI readiness | Permissions, metadata and content clean-up before Copilot, Knowledge Discovery or Box AI | AI features switched on as-is |
| Run support | SLA-based managed services, 24x7 where needed, global service desks | Project-only |
| Engagement | Fixed price, T&M, dedicated team, managed services or staff augmentation | Usually one model |
A 30+ person content management practice that has run Documentum, OpenText, FileNet and Hyland estates for some of the world's most regulated companies.
DocOrbit moves content between 27+ ECM platforms with air-gapped staging, SHA-256 validation and audit-ready reports, proven at 100 TB+ scale.
ECM, capture, collaboration, web content and CCM under one roof, so recommendations follow your needs, not one vendor's catalog.
A 50-consultant Microsoft 365 practice for SharePoint, Teams, Purview and Copilot readiness when content moves to Microsoft.
Authorized OpenText partner, Tungsten Automation Gold Partner and listed in Hyland's partner directory for Alfresco.
Onsite, offshore or remote, with service desks in the USA, India, Europe, APAC, the UAE and Australia.
Many content products have changed owner or name. Use this list to find the current name of the product you run.
| Former name | Current name |
|---|---|
| Azure Form Recognizer | Azure AI Document Intelligence |
| Kofax (TotalAgility, Capture, ReadSoft) | Tungsten Automation |
| Ephesoft Transact | Tungsten Transact |
| OpenText Captiva | OpenText Intelligent Capture |
| Sitecore XM Cloud | SitecoreAI |
| IBM Web Content Manager, WebSphere Portal | HCL Digital Experience (HCL DX) |
| Interwoven / Micro Focus TeamSite | OpenText TeamSite |
| Alfresco, Nuxeo | Hyland Alfresco, Hyland Nuxeo |
| Another Monday RPA | Hyland RPA |
| Vault Basics | Veeva Basics |
| Veeva CRM (on Salesforce) | Vault CRM |
| IBM Datacap Taskmaster | IBM Datacap |
| Oracle UCM (Stellent) | Oracle WebCenter Content |
| Kentico Kontent | Kontent.ai (separate company) |
Selected programs; client names are withheld where agreements require it.
Identity, end-user computing, Exchange Online, SharePoint, OneDrive, Purview, Power Automate and Power BI, scaled to 1,000 identities and now under a long-term managed services agreement.
Learn moreA full Microsoft 365 implementation with migrations into SharePoint and OneDrive, scaled to 1,000 identities and run by TechTiera under managed services.
Learn moreContent, versions, metadata and permissions moved between ECM platforms with air-gapped staging and SHA-256 validation, and zero data loss reported in audit formats.
Learn moreLicensing, implementation, upgrades, migrations, integrations, health checks and managed services from TechTiera's Documentum practice.
Learn moreOnsite, offshore or remote delivery for clients worldwide. See also TechTiera engagement models and the Content and Collaboration COE.
Defined scope, deliverables and milestones for implementations, upgrades and migrations.
Flexible capacity for evolving requirements, proofs of concept and enhancements.
A named team working as an extension of your IT group.
SLA-backed run support, administration and enhancements on monthly or annual terms.
Certified specialists placed into your team, short or long term.
They are the consulting, implementation, migration, integration and support services that help organizations manage documents, records, websites and team collaboration on platforms such as SharePoint, OpenText, Hyland, Box, Veeva, Teams, Slack and Adobe Experience Manager.
Hyland Alfresco, OnBase, Nuxeo, Content Innovation Cloud and RPA; OpenText Documentum, Content Management, Extended ECM and TeamSite; IBM FileNet and Datacap; Box; M-Files; Veeva Vault; Microsoft SharePoint and Teams; Slack; Jira and Confluence; Adobe Experience Manager; Sitecore; HCL DX; Kentico; Oracle WebCenter; Salesforce CMS; Amazon Textract; Azure AI Document Intelligence; ABBYY; Tungsten; and legacy Ephesoft, Xerox DocuShare and DocuWare.
With DocOrbit, TechTiera's own migration product. It exports from the source, stages content in an air-gapped area, imports to the target and validates every object with checksums, preserving versions, metadata, permissions and audit history, with reconciliation reports for audit.
It depends on volume, the number of sources, metadata complexity and validation needs. A pilot typically runs in a few weeks, and large programs are migrated in planned waves. TechTiera gives a timeline after a short assessment of your repositories.
Yes. TechTiera supports older and out-of-support platforms such as legacy Documentum, ReadSoft, Ephesoft, Xerox DocuShare, IBM WCM and older FileNet versions, and plans modernization on your timeline.
Fix permissions and oversharing, remove duplicate and obsolete content, add sensitivity labels and key metadata, and test answers on real questions before rollout. TechTiera runs this as an AI readiness program across SharePoint, Hyland, Box and M-Files.
There is no single best platform. Veeva suits regulated life sciences content, OnBase suits high-volume workflow, Alfresco suits API-first custom applications, SharePoint suits Microsoft 365 collaboration and Box suits secure external sharing. TechTiera recommends based on your requirements.
Yes. TechTiera provides SLA-based administration, monitoring, L1 to L3 support and enhancements, 24x7 where needed, from global service desks.
TechTiera is an authorized OpenText partner, a Tungsten Automation Gold Partner and is listed in Hyland's partner directory for Alfresco, and runs Centers of Excellence for content and collaboration, Microsoft technologies and intelligent automation.
Globally. TechTiera is headquartered in Tampa, Florida, with delivery centers and service desks in the USA, India, Europe, APAC, the UAE and Australia.
Backed by our Content & Collaboration CoE. Explore related platforms and delivery experience.
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