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Content and Collaboration Services

Alfresco Consulting Services

Design, upgrade, integrate and support Hyland Alfresco Content Services, Process Services and Governance Services, on-premises, in your cloud or in Alfresco Cloud.

Explore enterprise content capabilities & delivery details

Also known as Alfresco, Alfresco Content Services, Alfresco Process Services

Hyland Alfresco servicesTechTiera COE
  • Alfresco upgrades
  • Containerization and cloud
  • Share to Digital Workspace
  • Custom development
  • Records and process
  • Alfresco managed support
30+content management experts
27+ECM platforms DocOrbit migrates
100 TB+proven migration scale
50certified Microsoft 365 consultants

What is Hyland Alfresco?

Hyland Alfresco is an open, API-first content services platform owned by Hyland since 2020. It includes Alfresco Content Services (ACS) for document and records management, Alfresco Process Services (APS) for BPMN workflow, Alfresco Governance Services (AGS) for DoD 5015.2-style records management and the Alfresco Digital Workspace (ADW) user interface. It runs on-premises, on Docker and Kubernetes in your own cloud, or as a Hyland-managed cloud service. TechTiera upgrades, extends, integrates, migrates and supports Alfresco.

Reviewed 2026-10-26 by TechTiera's Content and Collaboration Center of Excellence
At a glance

Hyland Alfresco at a glance

Owner
Hyland (acquired Alfresco in 2020)
Main products
Alfresco Content Services, Process Services, Governance Services, Digital Workspace, Transform Service, Search Enterprise
Editions
Enterprise (subscription) and Community (open source)
Deployment
On-premises, Docker and Kubernetes (Helm) on AWS, Azure or Google Cloud, or Hyland Alfresco Cloud
Integrations
Microsoft 365 and Outlook, SAP, Salesforce, Hyland Knowledge Discovery, REST and CMIS APIs
TechTiera services
Assessment, upgrades, containerization, Share-to-ADW modernization, custom development, migration, managed support
Services

What does TechTiera deliver for Alfresco?

Strategy, implementation, integration, upgrades, migration and managed services from one team.

Alfresco upgrades

Upgrades from Alfresco 5.x, 6.x and 7.x to current ACS releases, including Solr-to-Elasticsearch search moves, add-on compatibility and data migration rehearsal.

Containerization and cloud

Move Alfresco to Docker and Kubernetes with Helm charts on AWS, Azure or Google Cloud, with autoscaling, observability and backup design.

Share to Digital Workspace

Rebuild Share customizations as Alfresco Digital Workspace and Application Development Framework (ADF) extensions.

Custom development

Content models, behaviours, out-of-process extensions with the Java SDK and event APIs, REST integrations and ADF applications.

Records and process

Governance Services file plans and retention, and Process Services BPMN workflows for approvals, onboarding and case work.

Alfresco managed support

L2 and L3 support, patching, performance tuning, index health and capacity planning under SLA.

Expertise

How TechTiera approaches Alfresco work

Upgrading Alfresco without surprises

Most Alfresco upgrades stall on the same four issues. TechTiera plans for them before the first server is built:

  • Customizations. In-process AMP and JAR extensions are inventoried and, where possible, re-implemented with the out-of-process extension model so future upgrades are simpler.
  • Search. Index rebuild time is estimated on production volumes, and moves from Solr to Alfresco Search Enterprise (Elasticsearch) are rehearsed.
  • User interface. Share customizations are mapped to Digital Workspace or ADF equivalents, with a plan for anything that has no direct match.
  • Data. Full rehearsals on a copy of production prove timings and rollback before cut-over.

Leaving Alfresco, or moving onto it

TechTiera's DocOrbit migration product moves content, versions, metadata, permissions and audit history into or out of Alfresco, for example from Documentum, file shares or legacy SharePoint into Alfresco, or from Alfresco to SharePoint Online or Hyland's Content Innovation Cloud. Every object is checksum-validated and reported.

Typical Alfresco use cases

  • Contract and policy management
  • Engineering and project document control
  • Case files for government and insurance
  • Records retention and legal hold
  • Digital mailroom with capture integration
  • Content hub behind portals and apps
Delivery approach

How is a Alfresco project delivered?

  1. DiscoverInventory content, users, integrations and pain points.
  2. DesignArchitecture, information model, security and acceptance criteria.
  3. BuildConfiguration and development in short, demoable iterations.
  4. MigrateTrial runs, validated waves and reconciliation reports.
  5. LaunchCut-over, training, adoption and hypercare.
  6. Run and improveManaged services and a continuous-improvement backlog.
Why TechTiera

Why choose TechTiera for Alfresco?

Decades of ECM depth

A 30+ person content management practice that has run Documentum, OpenText, FileNet and Hyland estates for some of the world's most regulated companies.

A migration product, not just a method

DocOrbit moves content between 27+ ECM platforms with air-gapped staging, SHA-256 validation and audit-ready reports, proven at 100 TB+ scale.

One partner across platforms

ECM, capture, collaboration, web content and CCM under one roof, so recommendations follow your needs, not one vendor's catalog.

Microsoft 365 built in

A 50-consultant Microsoft 365 practice for SharePoint, Teams, Purview and Copilot readiness when content moves to Microsoft.

See client work across content platforms

Engagement models

Which engagement models are available?

Onsite, offshore or remote delivery for clients in North America, Europe, the Middle East and Asia Pacific.

Fixed-price projects

Defined scope, deliverables and milestones for implementations, upgrades and migrations.

Time and materials

Flexible capacity for evolving requirements, proofs of concept and enhancements.

Dedicated team

A named team working as an extension of your IT group.

Managed services

SLA-backed run support, administration and enhancements on monthly or annual terms.

Staff augmentation

Certified specialists placed into your team, short or long term.

FAQs

Hyland Alfresco FAQs

What is Hyland Alfresco?

Hyland Alfresco is an open, API-first enterprise content management platform owned by Hyland. It includes Alfresco Content Services, Process Services and Governance Services and can run on-premises, on Kubernetes in your own cloud or as a Hyland-managed cloud service.

Is Alfresco still supported after the Hyland acquisition?

Yes. Hyland continues to develop and support Alfresco Enterprise and the Alfresco Community edition, and positions Alfresco as part of its Content Innovation Cloud strategy.

Can TechTiera upgrade Alfresco 5.x or 6.x?

Yes. TechTiera upgrades older Alfresco versions to current Alfresco Content Services releases, including add-on remediation, search migration and full rehearsal on production-sized data.

Should we replace Alfresco Share?

Share is the legacy interface. New features land in Alfresco Digital Workspace and the Application Development Framework, so TechTiera recommends planning a move as part of your next upgrade.

Can TechTiera migrate content into or out of Alfresco?

Yes. TechTiera's DocOrbit product migrates content, metadata, versions, permissions and audit history into or out of Alfresco with checksum validation and audit reports.

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