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Security operations analyst reviewing threat and network activity monitors.
Managed security services

Managed Security Services

Extend your team with around-the-clock security operations and expert management of your security tools.

Explore cybersecurity capabilities & delivery details
  • ISO 27001 certified
  • 24x7 SOC & NOC operations
  • Global security delivery
Managed security services

Managed Security Services at a glance

Quick answer

TechTiera provides managed security services that combine 24x7 monitoring and incident response with management of endpoint detection and response, vulnerability management, firewalls, identity security and email security, reported through clear SLAs and regular risk reviews.

Definition. Managed security services are outsourced security operations in which a provider monitors, manages and improves an organization's security controls on an ongoing basis.
Services

What we deliver

Managed Security Services services scoped around your platforms, processes and goals.

01

24x7 monitoring & response

Continuous detection, triage and response to threats.

02

Managed EDR/XDR

Operate endpoint and extended detection and response tools.

03

Vulnerability management

Scan, prioritize and track remediation of vulnerabilities.

04

Firewall & network security

Manage rules, changes and health of network controls.

05

Identity security

Monitor and harden identities, MFA and privileged access.

06

Security reporting & reviews

Risk dashboards, KPIs and improvement plans.

Approach

How we deliver

A consistent, transparent delivery approach, adapted to your scope and engagement model.

Assess

Understand the current landscape, business priorities, constraints and risks, and agree measurable success criteria.

Design

Define the target architecture, scope, release plan and governance, with dependencies and decisions documented.

Build

Configure, develop, integrate and test in short iterations so stakeholders see working results early.

Transition

Plan cutover, train users and hand over runbooks and knowledge so teams can operate with confidence.

Run & improve

Support, monitor and optimize under an agreed service model, with a backlog of continuous improvements.

Why TechTiera

Why TechTiera

25+years implementing enterprise IT solutions
200+client engagements
150+enterprise customers
500+global employees
10+global offices
98%on-time delivery record
ISO 9001ISO 27001SEI CMM Level 3

Two decades of enterprise delivery

More than 25 years implementing enterprise platforms, from strategy and implementation to long-term managed services.

Certified, specialist teams

Practice-aligned consultants and engineers with platform certifications across content, automation, data, cloud and applications.

Centers of excellence

Dedicated CoEs and innovation labs that develop reusable accelerators, frameworks and delivery standards.

Proprietary accelerators

Products such as DocOrbit, ECH360 and TestOrbit that shorten implementations and lower the cost of ownership.

Global delivery, local accountability

Delivery and service desk coverage across the Americas, Europe, the Middle East, India and Asia Pacific.

Quality you can audit

ISO 9001 and ISO 27001 certified, SEI CMM Level 3 processes and a 98% on-time delivery record.

FAQs

Managed Security Services: frequently asked questions

Short, direct answers to the questions buyers ask most. Need more detail? Ask an expert

What is an MSSP?

A managed security service provider delivers outsourced monitoring and management of security devices, systems and processes, often including a 24x7 SOC.

Why use managed security services?

They provide around-the-clock coverage and specialist skills that are expensive to build in-house, with predictable costs and defined service levels.

Do you replace our internal security team?

No. We usually extend it, handling monitoring and routine operations so internal staff can focus on strategy, risk and business priorities.

How quickly do you respond to incidents?

Response times are defined by severity in the service agreement and escalation follows an agreed runbook.

CONNECTED EXPERTISE

Continue exploring

Backed by our Cybersecurity practice. Explore related platforms and delivery experience.

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