Network Operations Center (NOC) Services
Keep networks and infrastructure available with 24x7 monitoring and fast, coordinated response.
Explore managed operations capabilities & delivery details
- 24x7 global service desks
- ITIL-aligned operations
- ISO 9001 & ISO 27001 certified
Network Operations Center at a glance
TechTiera provides network operations center (NOC) services, including 24x7 monitoring of networks, servers and cloud services, incident detection and management, carrier and vendor coordination, change implementation, capacity and performance reporting, integrated with your ITSM processes.
What we deliver
Network Operations Center services scoped around your platforms, processes and goals.
24x7 monitoring
Continuous monitoring of networks, servers and services.
Incident management
Detect, triage and resolve incidents quickly.
Carrier & vendor coordination
Manage tickets with ISPs and hardware vendors.
Change implementation
Execute approved changes in maintenance windows.
Performance & capacity reporting
Trend analysis and capacity recommendations.
ITSM integration
Integrate alerts and tickets with your service desk.
How we deliver
A consistent, transparent delivery approach, adapted to your scope and engagement model.
Assess
Understand the current landscape, business priorities, constraints and risks, and agree measurable success criteria.
Design
Define the target architecture, scope, release plan and governance, with dependencies and decisions documented.
Build
Configure, develop, integrate and test in short iterations so stakeholders see working results early.
Transition
Plan cutover, train users and hand over runbooks and knowledge so teams can operate with confidence.
Run & improve
Support, monitor and optimize under an agreed service model, with a backlog of continuous improvements.
Why TechTiera
Two decades of enterprise delivery
More than 25 years implementing enterprise platforms, from strategy and implementation to long-term managed services.
Certified, specialist teams
Practice-aligned consultants and engineers with platform certifications across content, automation, data, cloud and applications.
Centers of excellence
Dedicated CoEs and innovation labs that develop reusable accelerators, frameworks and delivery standards.
Proprietary accelerators
Products such as DocOrbit, ECH360 and TestOrbit that shorten implementations and lower the cost of ownership.
Global delivery, local accountability
Delivery and service desk coverage across the Americas, Europe, the Middle East, India and Asia Pacific.
Quality you can audit
ISO 9001 and ISO 27001 certified, SEI CMM Level 3 processes and a 98% on-time delivery record.
Network Operations Center: frequently asked questions
Short, direct answers to the questions buyers ask most. Need more detail? Ask an expert
What is the difference between a NOC and a SOC?
A NOC focuses on availability and performance of networks and infrastructure. A SOC focuses on detecting and responding to security threats.
What does NOC as a service include?
Monitoring, alert management, incident response, vendor coordination, routine maintenance and reporting, delivered under SLAs.
Which monitoring tools does your NOC use?
We work with tools such as SolarWinds, PRTG, Zabbix, Datadog, LogicMonitor and cloud-native monitoring, or your existing tooling.
Can the NOC integrate with ServiceNow?
Yes. Alerts and incidents can be integrated with ServiceNow, Jira Service Management or other ITSM tools.
Continue exploring
Backed by our Managed Services practice. Explore related platforms and delivery experience.
