Automate across Microsoft 365, Dynamics and your desktop applications, and add Copilot Studio agents, without letting a thousand unmanaged flows grow in the dark.
Also known as Power Automate cloud flows, Power Automate desktop flows (RPA), Power Automate Desktop
Microsoft Power Automate is Microsoft's automation platform. Cloud flows connect services such as Microsoft 365, Dynamics 365, SharePoint and hundreds of connectors; desktop flows are its robotic process automation for Windows and web applications; and Power Automate Process Mining analyses how processes really run. Copilot Studio, formerly Power Virtual Agents, builds AI agents that can call flows and, since May 2026, operate websites and desktop applications through Computer Use. TechTiera designs, builds, governs and supports Power Automate and Copilot Studio.
Advice, build, migration and 24x7 operations from one accountable team.
Approvals, notifications and system integrations built with solutions, environment variables and proper error handling.
Attended and unattended desktop flows for legacy and Windows applications, with machine groups and hosted runners.
Agents that answer, act through flows and use Computer Use only where no API exists.
Environment strategy, DLP policies, Managed Environments and the CoE Starter Kit so citizen makers stay safe.
Event logs from Dynamics, SAP or ServiceNow analysed to find automation candidates and bottlenecks.
Per-user, per-flow, hosted RPA and Copilot credit options matched to how you actually run automations.
| Choose Power Automate when | Consider UiPath, Automation Anywhere or Blue Prism when |
|---|---|
| Most automations live in Microsoft 365, Dynamics or SharePoint | Large unattended estates span mainframe, Citrix, SAP GUI and many web portals |
| You want citizen makers building safely inside guardrails | A central CoE builds most automations to an engineering standard |
| You already license Microsoft 365 E3/E5 and Power Platform | You need advanced queue orchestration, document AI and agent orchestration in one suite |
Many clients run both. We design the split so flows and robots do not duplicate each other.
Microsoft deprecated "Record with Copilot" in Power Automate desktop and points makers to natural-language flow creation or Copilot Studio Computer Use. Desktop flows gained self-healing for small UI changes, and cloud flows can now call Copilot Studio agents as actions. We review existing desktop flows for fragile selectors and decide case by case whether to keep, harden or move them to an agent.
UiPath, Automation Anywhere, Power Automate, SS&C Blue Prism, Tungsten Automation, SAP, ServiceNow and open-source, so the tool fits the process, not the other way round.
Trusted RPA services provider to 50 of the Fortune 1000, with a dedicated Intelligent Automation practice and center of excellence.
A Tungsten Automation Gold Partner practice with 100+ engagements, plus ABBYY, UiPath and cloud document AI.
Narrow use cases, evaluation sets, scoped permissions and cost tracking, so agents make it to production.
Onsite, offshore or remote delivery for clients in North America, Europe, the Middle East and Asia Pacific.
Defined scope and price per automation or wave, from design to hypercare.
Flexible capacity for discovery, proofs of concept and evolving requirements.
A named automation pod working as an extension of your CoE.
SLA-backed bot and agent operations, upgrades and enhancements on monthly terms.
Excerpts from published TechTiera client work.
A self-service request and cloud automation service now builds each capital project's Microsoft 365 site with the right structure and permissions as soon as it is approved, with a full record of every request.
Read the case studyDocument governance and approval processes were automated on Microsoft 365, combining records management with workflow so documents follow the rules without manual policing.
Read the case studyOrder and status details buried in email text are extracted by bots into structured Excel workbooks for the operations team.
Read the case studyYes. Power Automate desktop flows are Microsoft's RPA for Windows desktop and web applications, alongside cloud flows for API-based automation and process mining.
Computer Use lets a Copilot Studio agent operate websites and desktop applications through their user interface. It became generally available in May 2026 and is billed through Copilot Credits.
Use an environment strategy, data loss prevention policies, Managed Environments and the CoE Starter Kit to inventory flows, control connectors and support makers.
Yes. Many organizations use Power Automate for Microsoft-centric workflows and another platform for large unattended estates, connected through APIs and queues.
Chat and voice agents on Copilot Studio, Dialogflow, Lex, watsonx and Kore.ai.
Explore Conversational AI and virtual agentsAutomation serviceOperating model, pipeline, standards, security and agent governance.
Explore CoE and governanceProcess intelligenceCelonis, SAP Signavio, UiPath and Power Automate mining to find and prove value.
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