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TechTiera:: OpenText Partner · Enterprise Information Management
OpenText Consulting Services
TechTiera Engineers have worked with OpenText and Documentum platforms for three decades. Our certified specialists license, implement, upgrade, migrate, integrate and run OpenText content, capture, archiving, communications and process products for organizations worldwide.
Explore enterprise content capabilities & delivery details
~30 yrsWith OpenText and Documentum platforms
30+Certified content specialists
10OpenText product practices
12Services from license to support
OpenText estate · assessment
- Content
- Content Server 16.2 · Documentum 7.3
- SAP
- xECM + VIM on S/4HANA
- Capture
- Captiva 7.x → Intelligent Capture
- Archive
- 3 legacy apps → InfoArchive
- Licenses
- 18% unused named users
roadmap: license review → upgrade → cloud move → managed services
We look at your whole OpenText estate: products, versions, licenses, integrations and the processes they support.
In short
What does TechTiera do for OpenText customers?
TechTiera is an OpenText partner covering ten OpenText product lines with one team: Content Server, Content Cloud, Documentum, Extended ECM, Intelligent Capture, InfoArchive, AppWorks, Exstream, Process Automation and Vendor Invoice Management. We analyze and optimize licenses, resell OpenText licenses and subscriptions, implement and enhance applications, upgrade to current Cloud Editions, migrate content with our DocOrbit platform, integrate with SAP, Salesforce and Microsoft 365, run health checks, and provide application support and managed services.
- CIOs and IT leaders who need one accountable partner across several OpenText products.
- SAP program teams bringing xECM, VIM and archiving into S/4HANA and RISE with SAP.
- Records, quality and compliance teams in regulated industries.
- Procurement and finance preparing for OpenText renewals or audits.
OpenText products
OpenText consulting by product
Choose a product to see our services, coverage, case study and FAQs for it.
OpenText
Content Server
Implement, upgrade and run Content Server (formerly Content Suite and Livelink) with records management and workflow.
Content Server consulting →OpenTextContent Cloud
Move to OpenText Cloud, Core Content or a hyperscaler with a migration plan that keeps content, metadata and permissions intact.
Content Cloud consulting →OpenTextDocumentum
License, implement, upgrade, migrate and run Documentum, D2, Smart View, xCP and Life Sciences with three decades of experience.
Documentum consulting →OpenTextExtended ECM
Connect content to SAP, SuccessFactors, Salesforce and Microsoft 365 with business workspaces that follow your processes.
Extended ECM consulting →OpenTextIntelligent Capture
Turn paper, email and PDFs into classified, validated data with Intelligent Capture (formerly Captiva) and Capture for SAP.
Intelligent Capture consulting →OpenTextInfoArchive
Retire legacy applications and keep their data searchable and compliant in OpenText InfoArchive (Information Archive).
InfoArchive consulting →OpenTextAppWorks
Build case management and low-code business applications on AppWorks, connected to your OpenText content.
AppWorks consulting →OpenTextExstream
Design and deliver customer communications across print, email, web and mobile with OpenText Exstream, including legacy migrations.
Exstream consulting →OpenTextProcess Automation
Automate approvals, cases and content-centric workflows with OpenText Process Automation and ECM workflows.
Process Automation consulting →OpenTextVendor Invoice Management (VIM)
Automate accounts payable in SAP S/4HANA and ECC with OpenText VIM, from invoice capture to approval and posting.
Vendor Invoice Management consulting →OpenText services
One team for the whole OpenText lifecycle
The same 12 services apply to every product above, so you can start small and grow without changing partners.
License and advisory
License analysis
Entitlements reconciled with real users, modules, servers and environments.
License optimization advisory
Right-sizing, consolidation and subscription options before renewal.
License resale
OpenText licenses and subscriptions purchased through TechTiera.
Implement and extend
Implementation
Designed around your processes, records rules and integrations.
Enhancements
Custom modules, reports, forms, templates and low-code apps.
Integrations
SAP, SuccessFactors, Salesforce, Microsoft 365, Guidewire and more.
Upgrade and move
Upgrades
Older releases moved to current Cloud Editions with rehearsed cutover.
Migrations
Content moved into, between or out of OpenText platforms with DocOrbit.
Cloud moves
OpenText Cloud, Core Content, hyperscalers and containers.
Support and operate
Health checks
Fixed-scope reviews with a prioritized fix list.
Application support and maintenance
L1-L3 support, patching and administration.
Managed services
Ongoing ownership with onsite, remote and offshore coverage.
Why TechTiera
Why organizations choose TechTiera for OpenText consulting
Three decades on the platform
Our engineers started with Documentum and OpenText in the platforms' early years. Recognized early on among the vendor's select group of services partners, the practice has since delivered more than a hundred OpenText engagements.
Certified OpenText specialists
30+ certified consultants, architects, developers and administrators across content, capture, archiving, communications, process automation and SAP integration.
License, services and support from one partner
As an OpenText partner we connect licensing, delivery and operations, so technical and commercial advice line up.
Trusted inside larger programs
We are often the specialist team on complex OpenText programs, working side by side with the vendor's own consultants and the major global integrators.
Regulated and asset-intensive industries
Life sciences, energy and utilities, government, manufacturing, chemicals and financial services rely on us for controlled content and audit-ready records.
Flexible global delivery
Fixed-price projects, time and materials, dedicated specialists or managed services, delivered onsite, remotely or offshore.
Accelerators and solutions
Tools that shorten OpenText projects
Reusable tools and templates from years of OpenText delivery reduce risk and effort on every engagement.
ECH360 Engineering Content Hub
A solution for engineering document control in asset-intensive industries, covering drawings, transmittals and handover.
License and usage analyzer
Scripts and reports that compare entitlements with real usage across OpenText products before renewals and audits.
Health-check scorecards
Standard checks for configuration, performance, security, jobs and storage, with a scored, prioritized fix list.
Upgrade runbooks and test packs
Proven upgrade sequences and regression tests for Content Server, Documentum, xECM, Capture and VIM.
Validation templates
IQ/OQ/PQ and traceability templates for GxP environments, ready to adapt with your quality team.
Industries
OpenText experience across industries
Life sciences, pharma and biotech
Quality, clinical and regulatory content under GxP.
Documentum · Content Server · Capture
Energy and utilities
Engineering and asset records across project and operations.
Content Server · xECM · ECH360
Manufacturing, chemicals and glass
Plant, quality and procurement documents linked to SAP.
xECM · VIM · Process Automation
Construction and engineering
Project document control and owner handover.
Content Server · xECM · ECH360
Government and public sector
Records, case management and archives.
Content Server · AppWorks · InfoArchive
Banking, insurance and telecom
Customer communications, claims and archived records.
Exstream · Capture · InfoArchive
How we deliver
One delivery approach for every OpenText product
Assess
Architecture, versions, customizations, integrations, licenses and operations.
Assessment reportPlan
Scope, sequence, dependencies, acceptance criteria and cost.
Roadmap and estimateBuild
Configure, develop, integrate, upgrade or migrate in controlled releases.
Tested releaseValidate
Testing, rehearsed cutover and validation evidence where regulation requires it.
Sign-off and cutoverRun
Hypercare, then support or managed services with agreed service levels.
Service reports
Client work
OpenText case studies
Selected projects across the United States, Asia Pacific and global manufacturing.
Extended ECM · Glass manufacturing · GlobalExtended ECM for SAP implementation for one of the world's largest glass manufacturers
- Plant, engineering and procurement documents available inside SAP
- Consistent workspace templates and records rules across sites
- Foundation for archiving and future cloud moves
- Controlled documents managed under GxP
- Validation evidence ready for audits
- Ongoing support from one accountable team
- Supported, current release with rehearsed zero-surprise cutover
- Retention and disposition rules applied across engineering and corporate records
- One accountable team for upgrades and day-to-day support
- Data-center hosting retired for the content platform
- Content, metadata and permissions reconciled with audit-ready reports
- Regular cloud updates replace large upgrade projects
- Most claim documents classified and indexed without manual sorting
- Supported Intelligent Capture release with modern security
- Claims documents delivered straight into the content repository
- Several legacy applications switched off
- Customer and billing history still searchable for service and audit
- Retention and legal hold applied to archived records
- One system for applications, reviews, inspections and decisions
- Full audit trail for every case
- Inspectors work from mobile devices in the field
- Legacy composition platform retired
- Fewer templates to maintain after rationalization
- Statements delivered by email and portal as well as print
- Every change request tracked from request to release
- Drawings and approvals linked in one record
- Approved changes released to SAP automatically
- Invoices captured, validated and routed inside S/4HANA
- Clear exception ownership and approval paths
- Approvers act from Fiori and mobile
Questions, answered
OpenText consulting FAQs
What does an OpenText consulting partner do?
An OpenText consulting partner helps organizations license, implement, upgrade, integrate, migrate and support OpenText products. TechTiera covers Content Server, Content Cloud, Documentum, Extended ECM, Intelligent Capture, InfoArchive, AppWorks, Exstream, Process Automation and Vendor Invoice Management.
Is TechTiera an OpenText partner?
Yes. TechTiera is an OpenText partner that can advise on and resell OpenText licenses and subscriptions alongside consulting, implementation and support.
Which OpenText products does TechTiera support?
Content Server, Content Cloud and Core Content, Documentum, Extended ECM for SAP, SuccessFactors, Salesforce and Microsoft 365, Intelligent Capture, InfoArchive, AppWorks, Exstream, Process Automation and Vendor Invoice Management for SAP.
How much experience does TechTiera have with OpenText?
TechTiera's engineers have worked with OpenText and Documentum platforms for about three decades and have delivered more than a hundred OpenText engagements across North America, the Middle East and Asia Pacific.
Can TechTiera help reduce OpenText license costs?
Yes. We compare entitlements with real usage across users, modules and environments, then recommend right-sizing, consolidation or a move to subscription before renewal.
Can TechTiera move our OpenText platform to the cloud?
Yes. We plan and deliver moves to OpenText Cloud, OpenText Core Content and Cloud Editions on AWS, Azure or Google Cloud, and migrate content with our DocOrbit platform.
Does TechTiera work alongside OpenText Professional Services or other integrators?
Yes. TechTiera often works as the specialist team inside larger programs, side by side with the vendor's consultants and global systems integrators.
What accelerators does TechTiera bring?
DocOrbit for content migration, the ECH360 Engineering Content Hub, license and usage analysis tools, health-check scorecards, upgrade runbooks and regression test packs, and validation templates for regulated industries.
Which industries does TechTiera serve?
Life sciences and pharmaceuticals, biotech, energy and utilities, construction, government, manufacturing, chemicals, glass and materials, banking and insurance, telecom and media.
How do we start an OpenText engagement with TechTiera?
Most clients start with a health check, a license review or an upgrade or migration assessment. Each has a fixed scope and a clear deliverable.
How to choose an OpenText consulting partner
- Check years of hands-on experience with your specific OpenText products and versions.
- Confirm OpenText partner status and certified consultants.
- Ask whether they handle licensing as well as delivery.
- Ask how migrations are validated and what evidence you receive.
- Request case studies in your industry and region.
- Agree service levels and reporting before support starts.
