Long-term support, upgrades and modernization for Tungsten ReadSoft (formerly Kofax ReadSoft), including continued support after vendor end of support for customers who have not migrated.
Formerly Kofax ReadSoft, ReadSoft Invoices, ReadSoft Documents
Tungsten ReadSoft, formerly Kofax ReadSoft, is a family of invoice and document capture products, including ReadSoft Invoices, ReadSoft Collector and ReadSoft Documents, that read invoices and business documents, extract and validate data and deliver it to ERP systems or to Tungsten Process Director in SAP. Its cloud successor is Tungsten AP Essentials, formerly ReadSoft Online. TechTiera supports, upgrades and modernizes ReadSoft environments under long-term engagements in the United States and APAC.
Reviewed 2026-10-27 by TechTiera's Tungsten Center of ExcellenceLicensing and advisory, implementation, enhancements, health checks and managed services from one certified team.
Day-to-day administration, incident resolution, user and module management and month-end support, with or without an active vendor support contract.
Continued break-fix, configuration and compatibility support for ReadSoft versions past vendor end of support, so invoice processing keeps running while you decide when to migrate.
Supplier-specific definitions, field rules and learning to raise automatic interpretation rates.
ReadSoft version upgrades, server and database moves and operating system compatibility updates.
Transfer configuration and troubleshooting between ReadSoft and SAP, Oracle, Dynamics or Process Director.
Configuration, performance, verification workload and error analysis with prioritized fixes.
Phased plans to AP Essentials, InvoiceAgility or TotalAgility, protecting current operations during transition.
End of support does not stop invoices arriving. Many organizations keep ReadSoft Invoices running after vendor support ends because it still works, because a migration competes with an ERP or S/4HANA program, or because budgets are not yet approved. TechTiera keeps those environments safe and productive:
Many organizations depend on ReadSoft Invoices years after its original implementation team has moved on. Knowledge gaps show up at the worst time: month-end, a supplier format change, or a server refresh. TechTiera takes over ReadSoft environments with a structured transition: documenting configurations, transfers and customizations, setting up monitoring, and agreeing service levels. Clients then decide when to modernize, based on business need rather than urgency.
Selected Tungsten engagements; client names are withheld where agreements require it.
Multi-year ReadSoft support, enhancement and optimization for a global hydraulics manufacturer's invoice processing operations.
Ongoing long-term engagement; client name confidentialOngoing ReadSoft application support, enhancements and optimization for an APAC energy company's finance operations.
Ongoing long-term engagement; client name confidentialLong-term ReadSoft support and enhancements for a BPO provider processing invoices on behalf of its clients.
Ongoing long-term engagement; client name confidentialOnsite, offshore or remote delivery for clients in North America, Europe, the Middle East and Asia Pacific, including Australia and New Zealand.
Defined scope, deliverables and milestones for implementations, upgrades and migrations.
Flexible capacity for evolving requirements, proofs of concept and enhancements.
A named team of Tungsten engineers working as an extension of your IT or shared services group.
SLA-backed run support, administration and enhancements on a monthly or annual agreement.
Certified Tungsten developers and administrators placed into your team, short or long term.
Tungsten ReadSoft, formerly Kofax ReadSoft, is a family of invoice and document capture products, including ReadSoft Invoices, that extract and validate data from supplier invoices and deliver it to ERP systems.
Yes. TechTiera continues to support ReadSoft for customers who have not migrated after vendor end of support, including break-fix, configuration changes, compatibility workarounds, security hardening and a migration plan when the customer is ready.
ReadSoft products continue under Tungsten Automation, with support status depending on version. TechTiera provides ongoing third-party support and upgrade planning for ReadSoft environments.
ReadSoft Online became Tungsten AP Essentials, and it is also a component of Tungsten InvoiceAgility.
Yes. TechTiera currently supports ReadSoft for a US-based global hydraulics manufacturer, an APAC oil and natural gas company and an APAC BPO company under long-term engagements.
Stabilize first: document the configuration, harden and back up the servers, and put a support agreement in place. Then plan modernization to AP Essentials, InvoiceAgility, AP Agility or Process Director on a timeline that fits your ERP and budget. TechTiera supports both steps.
Cloud invoice capture and AP automation, formerly ReadSoft Online.
AP Essentials servicesFormerly ReadSoft Process DirectorSAP-certified AP and finance process automation that runs inside SAP, incl. S/4HANA.
Process Director servicesFormerly New in 2024Paper, PDF and e-invoices in one cloud AP solution with e-invoicing compliance.
InvoiceAgility servicesENTERPRISE CLIENTS RELY ON TECHTIERA SERVICES
