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Marketing specialists reviewing a customer journey and campaign plan.
TECHTIERA · EXPERTISE IN ACTION

Marketing Technology Services

Connect campaigns, customer journeys and content operations.

THE DIRECT ANSWER

What you need to know

TechTiera provides marketing technology consulting for platform implementation, campaign operations, journey orchestration and integration. The scope can connect Adobe Marketo Engage, Journey Optimizer and Workfront, Salesforce Marketing Cloud, CRM and enterprise data.

FROM PRIORITY TO DELIVERY

Explore the approach

01

Marketing architecture & operating model

Map audience data, channels, content ownership, approval workflows and platform responsibilities before choosing an implementation sequence.

02

Campaign & journey implementation

Configure audience segments, campaign templates and journeys with agreed entry criteria, exclusions and handoffs to sales or service teams.

03

Content supply chain & collaboration

Connect planning, asset production, review and activation. Align Workfront and experience platforms with the content operation.

04

Data, consent & measurement

Define customer identifiers, consent handling, synchronization, campaign tracking and reporting. Validate representative journeys before release.

QUESTIONS & ANSWERS

Frequently asked questions

How does MarTech differ from CCM?

Marketing technology supports campaigns, engagement and journeys. Customer communications management focuses on transactional correspondence such as statements, policies and notices. TechTiera provides a dedicated CCM service.

Which platforms are in scope?

Adobe Marketo Engage, Journey Optimizer and Workfront, Salesforce Marketing Cloud and related CRM and data integrations can be assessed against your requirements.

CONNECTED EXPERTISE

Continue exploring

Backed by our SAP and Microsoft Technologies CoEs. Explore related platforms and delivery experience.

ENTERPRISE CLIENTS RELY ON TECHTIERA SERVICES