End User Computing Services
Give employees secure, well-managed devices and responsive support wherever they work.
Explore managed operations capabilities & delivery details
- 24x7 global service desks
- ITIL-aligned operations
- ISO 9001 & ISO 27001 certified
Digital Workplace & EUC at a glance
TechTiera provides end user computing (EUC) services, including device management with Microsoft Intune and Autopilot, virtual desktops with Azure Virtual Desktop and Citrix, Windows upgrades, identity and access with Entra ID, joiner-mover-leaver automation and a multilingual 24x7 service desk.
What we deliver
Digital Workplace & EUC services scoped around your platforms, processes and goals.
Device management
Intune, Autopilot and endpoint configuration and compliance.
Virtual desktops
Azure Virtual Desktop, Windows 365 and Citrix.
Service desk
L1 and L2 support with global, multilingual coverage.
Identity & JML automation
Entra auto-provisioning aligned with HR processes.
Windows & application packaging
Upgrades, packaging and software distribution.
Field & deskside support
Onsite support for devices and meeting rooms.
How we deliver
A consistent, transparent delivery approach, adapted to your scope and engagement model.
Assess
Understand the current landscape, business priorities, constraints and risks, and agree measurable success criteria.
Design
Define the target architecture, scope, release plan and governance, with dependencies and decisions documented.
Build
Configure, develop, integrate and test in short iterations so stakeholders see working results early.
Transition
Plan cutover, train users and hand over runbooks and knowledge so teams can operate with confidence.
Run & improve
Support, monitor and optimize under an agreed service model, with a backlog of continuous improvements.
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Why TechTiera
Two decades of enterprise delivery
More than 25 years implementing enterprise platforms, from strategy and implementation to long-term managed services.
Certified, specialist teams
Practice-aligned consultants and engineers with platform certifications across content, automation, data, cloud and applications.
Centers of excellence
Dedicated CoEs and innovation labs that develop reusable accelerators, frameworks and delivery standards.
Proprietary accelerators
Products such as DocOrbit, ECH360 and TestOrbit that shorten implementations and lower the cost of ownership.
Global delivery, local accountability
Delivery and service desk coverage across the Americas, Europe, the Middle East, India and Asia Pacific.
Quality you can audit
ISO 9001 and ISO 27001 certified, SEI CMM Level 3 processes and a 98% on-time delivery record.
Digital Workplace & EUC: frequently asked questions
Short, direct answers to the questions buyers ask most. Need more detail? Ask an expert
What is end user computing?
EUC is the management of employee devices, desktops, applications, identities and support so people can work securely and productively.
What is joiner-mover-leaver automation?
JML automation creates, changes and removes user accounts and access automatically based on HR events. TechTiera uses PowerShell and Entra auto-provisioning for this.
Do you provide a 24x7 service desk?
Yes. TechTiera service desks operate across the USA, India, Europe, APAC, the UAE and Australia.
Can you manage Mac and mobile devices?
Yes. We manage Windows, macOS, iOS and Android devices with Intune and complementary tools.
Continue exploring
Backed by our Managed Services practice. Explore related platforms and delivery experience.
