Ephesoft, Xerox DocuShare and DocuWare Support
Keep Ephesoft Transact, Xerox DocuShare and DocuWare running, and move to a modern platform when you are ready, without losing documents, metadata or history.
Explore intelligent document processing capabilities & delivery details
Also known as Ephesoft Transact, Tungsten Transact, Xerox DocuShare
- Ephesoft Transact support
- Xerox DocuShare support
- DocuWare consulting
- Knowledge capture
- Migration
- Managed support
- Ephesoft Transact
- Tungsten Transact
- Xerox DocuShare
- DocuWare
- DocuWare Cloud
- ABBYY Vantage and FlexiCaptureIntelligent capture
- Amazon Textract and AWS IDPIntelligent capture
- BoxEnterprise content management
- DocOrbit migrationTechTiera product
What is Ephesoft, Xerox DocuShare and DocuWare Support?
Ephesoft Transact is a document capture and classification platform that became part of Kofax, now Tungsten Automation, and is now sold as Tungsten Transact. Xerox DocuShare is an enterprise content management system popular with mid-sized organizations and departments. DocuWare is a document management and workflow platform owned by Ricoh, available as DocuWare Cloud or on-premises. TechTiera supports, upgrades and integrates all three, and migrates their content to platforms such as SharePoint Online, OpenText, Hyland or TotalAgility.
Reviewed 2026-10-26 by TechTiera's Content and Collaboration Center of ExcellenceEphesoft, Xerox DocuShare and DocuWare Support at a glance
- Ephesoft Transact
- Capture and classification; now Tungsten Transact after Kofax acquired Ephesoft
- Xerox DocuShare
- Content management, document sharing and workflow for departments and mid-sized organizations
- DocuWare
- Document management and workflow, owned by Ricoh; DocuWare Cloud or on-premises
- Typical situation
- Stable systems with few in-house experts, ageing infrastructure or a pending platform decision
- TechTiera services
- Administration and support, upgrades, integration, health checks, migration with DocOrbit
What does TechTiera deliver for Ephesoft, DocuShare, DocuWare?
Strategy, implementation, integration, upgrades, migration and managed services from one team.
Ephesoft Transact support
Batch class tuning, classification and extraction fixes, upgrades and migration to Tungsten TotalAgility.
Xerox DocuShare support
Administration, upgrades, workflows and migration of collections, versions and metadata.
DocuWare consulting
File cabinets, indexing, workflows, DocuWare Cloud moves and integrations.
Knowledge capture
Configuration documentation and runbooks so systems no longer depend on one person.
Migration
Content, versions, metadata and audit history moved to SharePoint Online, OpenText, Hyland or Box with DocOrbit.
Managed support
Monitoring, incident resolution and change requests under SLA.
How TechTiera approaches Ephesoft, DocuShare, DocuWare work
Support now, migrate on your timeline
These platforms often run quietly for years until the person who built them leaves or the servers need replacing. TechTiera first stabilizes and documents the environment, then gives you a fact-based choice: keep it supported, upgrade it, or migrate. If you migrate, DocOrbit preserves folder structure, versions, metadata and permissions, and produces audit-ready reconciliation reports.
Typical Ephesoft, DocuShare, DocuWare use cases
- Departmental document repositories
- Invoice and forms capture
- Engineering and quality records
- HR and student files
How is a Ephesoft, DocuShare, DocuWare project delivered?
- DiscoverInventory content, users, integrations and pain points.
- DesignArchitecture, information model, security and acceptance criteria.
- BuildConfiguration and development in short, demoable iterations.
- MigrateTrial runs, validated waves and reconciliation reports.
- LaunchCut-over, training, adoption and hypercare.
- Run and improveManaged services and a continuous-improvement backlog.
Why choose TechTiera for Ephesoft, DocuShare, DocuWare?
A 30+ person content management practice that has run Documentum, OpenText, FileNet and Hyland estates for some of the world's most regulated companies.
DocOrbit moves content between 27+ ECM platforms with air-gapped staging, SHA-256 validation and audit-ready reports, proven at 100 TB+ scale.
ECM, capture, collaboration, web content and CCM under one roof, so recommendations follow your needs, not one vendor's catalog.
A 50-consultant Microsoft 365 practice for SharePoint, Teams, Purview and Copilot readiness when content moves to Microsoft.
Which engagement models are available?
Onsite, offshore or remote delivery for clients in North America, Europe, the Middle East and Asia Pacific.
Defined scope, deliverables and milestones for implementations, upgrades and migrations.
Flexible capacity for evolving requirements, proofs of concept and enhancements.
A named team working as an extension of your IT group.
SLA-backed run support, administration and enhancements on monthly or annual terms.
Certified specialists placed into your team, short or long term.
Ephesoft, Xerox DocuShare and DocuWare Support FAQs
Is Ephesoft still available?
Ephesoft was acquired by Kofax, now Tungsten Automation, and Ephesoft Transact is now offered as Tungsten Transact. TechTiera supports Transact and migrations to TotalAgility.
Can TechTiera migrate Xerox DocuShare to SharePoint?
Yes. TechTiera migrates DocuShare collections, documents, versions and metadata to SharePoint Online or other platforms with DocOrbit.
Who owns DocuWare?
DocuWare is owned by Ricoh. It is available as DocuWare Cloud or on-premises, and TechTiera supports both.
Related services
ABBYY Vantage and FlexiCapture
Vantage skills, FlexiCapture support and OCR engine integration.
ABBYY servicesAmazon Web ServicesAmazon Textract and AWS IDP
Serverless OCR, extraction and generative AI document processing on AWS.
Amazon Textract servicesBoxBox
Secure cloud content: migrations, Shield and Governance, Box AI and integrations.
Box services
