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IBM Web Content Manager / HCL DX Consulting

Upgrade, containerize, support or migrate IBM Web Content Manager and WebSphere Portal estates, now developed by HCL Software as HCL Digital Experience.

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Also known as IBM WCM, IBM Web Content Manager, HCL Digital Experience

IBM Web Content Manager (HCL Digital Experience) servicesTechTiera COE
  • Version upgrades
  • Containerized deployment
  • WCM development
  • Integration
  • Migration to modern CMS
  • WCM and DX support
30+content management experts
27+ECM platforms DocOrbit migrates
100 TB+proven migration scale
50certified Microsoft 365 consultants

What is IBM Web Content Manager (HCL Digital Experience)?

IBM Web Content Manager (WCM) is the web content management component of IBM's Digital Experience portfolio, formerly WebSphere Portal. HCL Software took over development of IBM Digital Experience in 2019, and the products continue as HCL Digital Experience (HCL DX), with containerized deployment options on Kubernetes and OpenShift. Many organizations still run IBM-branded WCM and Portal versions. TechTiera upgrades, supports, integrates and migrates IBM WCM and HCL DX.

Reviewed 2026-10-26 by TechTiera's Content and Collaboration Center of Excellence
At a glance

IBM Web Content Manager (HCL Digital Experience) at a glance

Original vendor
IBM (IBM Web Content Manager, WebSphere Portal)
Current developer
HCL Software, as HCL Digital Experience (HCL DX), since 2019
Capabilities
Web content authoring and workflow, portlets, personalization, portal integration
Deployment
Traditional application servers or containers on Kubernetes and OpenShift
TechTiera services
Assessment, upgrades, containerization, template and portlet work, migration to modern CMS, support
Services

What does TechTiera deliver for IBM / HCL WCM?

Strategy, implementation, integration, upgrades, migration and managed services from one team.

Version upgrades

Upgrades of IBM WCM, Portal and HCL DX with library, template and portlet remediation.

Containerized deployment

Move to HCL DX containers on Kubernetes or OpenShift with CI/CD.

WCM development

Authoring templates, presentation templates, components and workflows.

Integration

Single sign-on, portlets and integrations with back-end systems.

Migration to modern CMS

Libraries and content moved to AEM, Sitecore, SharePoint or headless CMS with URL mapping.

WCM and DX support

Administration, syndication troubleshooting and enhancements under SLA.

Expertise

How TechTiera approaches IBM / HCL WCM work

A plan for older IBM WCM and Portal estates

Older IBM-branded WCM and Portal versions often support critical intranets and member portals but depend on ageing infrastructure and a shrinking skills pool. TechTiera first stabilizes and documents the estate, then models two options: modernize on HCL DX containers, or migrate content to a modern CMS and replace portlets with modern applications. Both protect content, URLs and integrations.

Typical IBM / HCL WCM use cases

  • Employee intranets
  • Member and citizen portals
  • B2B partner portals
  • Government websites
Delivery approach

How is a IBM / HCL WCM project delivered?

  1. DiscoverInventory content, users, integrations and pain points.
  2. DesignArchitecture, information model, security and acceptance criteria.
  3. BuildConfiguration and development in short, demoable iterations.
  4. MigrateTrial runs, validated waves and reconciliation reports.
  5. LaunchCut-over, training, adoption and hypercare.
  6. Run and improveManaged services and a continuous-improvement backlog.
Why TechTiera

Why choose TechTiera for IBM / HCL WCM?

Decades of ECM depth

A 30+ person content management practice that has run Documentum, OpenText, FileNet and Hyland estates for some of the world's most regulated companies.

A migration product, not just a method

DocOrbit moves content between 27+ ECM platforms with air-gapped staging, SHA-256 validation and audit-ready reports, proven at 100 TB+ scale.

One partner across platforms

ECM, capture, collaboration, web content and CCM under one roof, so recommendations follow your needs, not one vendor's catalog.

Microsoft 365 built in

A 50-consultant Microsoft 365 practice for SharePoint, Teams, Purview and Copilot readiness when content moves to Microsoft.

See client work across content platforms

Engagement models

Which engagement models are available?

Onsite, offshore or remote delivery for clients in North America, Europe, the Middle East and Asia Pacific.

Fixed-price projects

Defined scope, deliverables and milestones for implementations, upgrades and migrations.

Time and materials

Flexible capacity for evolving requirements, proofs of concept and enhancements.

Dedicated team

A named team working as an extension of your IT group.

Managed services

SLA-backed run support, administration and enhancements on monthly or annual terms.

Staff augmentation

Certified specialists placed into your team, short or long term.

FAQs

IBM Web Content Manager (HCL Digital Experience) FAQs

Is IBM Web Content Manager still available?

IBM Web Content Manager continues as part of HCL Digital Experience (HCL DX). HCL Software took over development of IBM's Digital Experience products in 2019.

What is HCL DX?

HCL Digital Experience (HCL DX) is the continuation of IBM WebSphere Portal and Web Content Manager, developed by HCL Software, with containerized deployment options.

Can TechTiera migrate IBM WCM to another platform?

Yes. TechTiera migrates WCM libraries and content to AEM, Sitecore, SharePoint or headless CMS platforms, with URL mapping and redirects.

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