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Intelligent Automation · Customer success story

Email to Excel Automation

Email Text-to-Excel Automation for a US-Based Bottled Water Company

A US-based bottled water company was managing a manual process to extract data from email-attached text files, convert the content into Excel format, and share results with stakeholders.

Explore the case study
160+

Hours Saved Monthly with Automated Scheduling

98% Reduction in Manual Errors Across Systems

$70,000 Annual Savings through Faster Throughput & Legacy System Integration

Project at a glance

Industry
Packaged Beverage
Region
USA
Platform
Tungsten RPA
Process
Email-to-Excel Data Automation
Automation Platform
Kofax RPA (Kapow 11.1.0.3)
Tools
RoboServer, Management Console, Design Studio, Desktop Automation Service
Supporting Tools
SOAP Web Services, PowerShell 5.1.1, CMD 10.0.18363.1556, Excel 2112, SMTP Server

Overview

A US-based bottled water company was managing a manual process to extract data from email-attached text files, convert the content into Excel format, and share results with stakeholders. The existing workflow was prone to delays and errors, requiring dedicated human effort to check emails, identify and process the right attachments, and manually share formatted outputs. TechTiera implemented a Kofax RPA-driven automation that eliminated manual involvement and delivered higher accuracy, speed, and auditability.

The Challenge

The key challenges included:
  • Reading emails and identifying the correct .txt file attachments
  • Structuring unformatted text content into a usable Excel layout
  • Distributing both the original and processed files via email
  • Archiving processed emails and deleting intermediate files to avoid duplication
  • Sending status notifications and handling scenarios where attachments were missing
The process required careful logic and precision to ensure correct formatting and timely delivery of financial and operational data.

The Solution: Automated Txt-to-Excel Pipeline Using Kofax RPA

TechTiera’s solution automated the complete workflow:
  • Accessed Outlook via API to scan for relevant emails
  • Downloaded only valid .txt attachments
  • Parsed and restructured the content into a predefined Excel format
  • Emailed both the original .txt file and generated Excel output to stakeholders
  • Archived the emails and deleted local files after successful processing
  • Sent notifications for missing attachments or unhandled scenarios
This streamlined solution minimized errors, sped up reporting, and enabled transparency through automated alerts.

Results & Business Impact

Estimated Benefits:
  • 80+ hours/month saved through automation
  • Zero-touch data transformation and delivery
  • Reduced risk of miscommunication or incorrect formatting
  • Increased productivity and stakeholder satisfaction
Estimated Annual Cost Savings: $35,000 to $50,000 from time saved and reduced manual labor.

Why It Worked

  • Precision parsing and conversion of unstructured text
  • Intelligent attachment filtering and file handling
  • Smart error detection and fallback communication
  • Fully automated and repeatable across multiple use cases

Call to Action

Still relying on manual email and spreadsheet workflows?
Let TechTiera automate your data pipelines for speed and reliability.

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