Pega Consulting Services
Build intelligent case management, workflow and decisioning solutions on Pega.
Explore intelligent automation capabilities & delivery details
- Intelligent Automation CoE
- Certified automation developers
- Managed bot operations
Pega Consulting at a glance
TechTiera provides Pega consulting and development: Pega Platform and Pega Infinity implementations, case management and workflow applications, decisioning and Customer Decision Hub, integrations, upgrades to current Pega versions and managed support.
What we deliver
Pega Consulting services scoped around your platforms, processes and goals.
Pega architecture
Design case types, data models and reuse layers.
Case management apps
Build end-to-end case and workflow solutions.
Decisioning
Implement business rules and next-best-action decisions.
Integration
Connect Pega with core systems through APIs.
Upgrades & modernization
Upgrade Pega versions and adopt Constellation UI.
Managed support
Support, tune and enhance Pega applications.
How we deliver
A consistent, transparent delivery approach, adapted to your scope and engagement model.
Assess
Understand the current landscape, business priorities, constraints and risks, and agree measurable success criteria.
Design
Define the target architecture, scope, release plan and governance, with dependencies and decisions documented.
Build
Configure, develop, integrate and test in short iterations so stakeholders see working results early.
Transition
Plan cutover, train users and hand over runbooks and knowledge so teams can operate with confidence.
Run & improve
Support, monitor and optimize under an agreed service model, with a backlog of continuous improvements.
Related case studies
Intelligent automation for electronic components BOM documentation
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Intelligent automation for energy and power market data collection and validation
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Intelligent web crawling and data capture for electronic components information
Read case study →Why TechTiera
Two decades of enterprise delivery
More than 25 years implementing enterprise platforms, from strategy and implementation to long-term managed services.
Certified, specialist teams
Practice-aligned consultants and engineers with platform certifications across content, automation, data, cloud and applications.
Centers of excellence
Dedicated CoEs and innovation labs that develop reusable accelerators, frameworks and delivery standards.
Proprietary accelerators
Products such as DocOrbit, ECH360 and TestOrbit that shorten implementations and lower the cost of ownership.
Global delivery, local accountability
Delivery and service desk coverage across the Americas, Europe, the Middle East, India and Asia Pacific.
Quality you can audit
ISO 9001 and ISO 27001 certified, SEI CMM Level 3 processes and a 98% on-time delivery record.
Pega Consulting: frequently asked questions
Short, direct answers to the questions buyers ask most. Need more detail? Ask an expert
What is Pega used for?
Pega is used for case management, customer service, onboarding, claims, lending, complaints and next-best-action decisioning.
Can you upgrade our Pega application?
Yes. We assess guardrail compliance and customizations, plan the upgrade and test regression thoroughly.
What is Pega Constellation?
Constellation is Pega's modern, design-system-based UI architecture that simplifies development and upgrades.
Do you provide Pega support?
Yes. We provide application support, performance tuning and enhancements.
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