Insurance & Reinsurance IT Consulting Services
Speed up underwriting and claims, manage policy documents and communications, and run secure, modern operations.
Explore insurance & reinsurance capabilities & delivery details
- 25+ years of delivery
- 150+ enterprise customers
- ISO 9001 · ISO 27001 · CMM Level 3
Insurance at a glance
TechTiera serves insurers, reinsurers and brokers with intelligent document processing for applications and claims, enterprise content management for policy and claims files, customer communications management, workflow and case management, Microsoft 365 managed services, and data and analytics. Case studies includes IDP for lenders mortgage insurance applications, Documentum for a general insurance major and an insurance broker, and Microsoft 365 for a Bermuda-based reinsurer.
Challenges we help solve
Document-heavy processes
Applications, claims and endorsements arrive in many formats.
Slow cycle times
Manual intake and handoffs delay underwriting and claims decisions.
Regulated communications
Policies and notices must be accurate, consistent and archived.
Legacy content systems
Older ECM platforms are costly and hard to integrate.
Solutions for insurance
Intelligent document processing
Automate application and claims intake.
Learn more →Content management
Policy and claims files with records control.
Learn more →Customer communications
Compliant policies, statements and notices.
Learn more →Workflow & case management
Claims and underwriting workflows on Pega or Appian.
Learn more →Microsoft 365 managed services
Secure, well-run workplace for insurers.
Learn more →Data & analytics
Underwriting, claims and portfolio insight.
Learn more →Related case studies
Intelligent document processing for lenders mortgage insurance (LMI) applications
Read case study →
OpenText Documentum upgrade and implementation for a general insurance major in India
Read case study →
OpenText Documentum for a major insurance broker in Hong Kong and Malaysia
Read case study →Why TechTiera
Two decades of enterprise delivery
More than 25 years implementing enterprise platforms, from strategy and implementation to long-term managed services.
Certified, specialist teams
Practice-aligned consultants and engineers with platform certifications across content, automation, data, cloud and applications.
Centers of excellence
Dedicated CoEs and innovation labs that develop reusable accelerators, frameworks and delivery standards.
Proprietary accelerators
Products such as DocOrbit, ECH360 and TestOrbit that shorten implementations and lower the cost of ownership.
Global delivery, local accountability
Delivery and service desk coverage across the Americas, Europe, the Middle East, India and Asia Pacific.
Quality you can audit
ISO 9001 and ISO 27001 certified, SEI CMM Level 3 processes and a 98% on-time delivery record.
Insurance: frequently asked questions
Short, direct answers to the questions buyers ask most. Need more detail? Ask an expert
How can insurers use intelligent document processing?
To classify and extract data from applications, claims forms, medical reports and correspondence, routing exceptions to staff and passing clean data to core systems.
Does TechTiera have insurance industry references?
Yes, including IDP for lenders mortgage insurance applications, OpenText Documentum for a general insurance major in India and a broker in Hong Kong and Malaysia, and Microsoft 365 for a Bermuda reinsurer.
Can you modernize our claims document repository?
Yes. We upgrade or migrate repositories, preserving metadata and audit history, and integrate them with claims systems.
Do you support insurance customer communications?
Yes. We implement and migrate CCM platforms for policy documents, statements and regulatory notices.
Services & platforms
Related case studies
Intelligent document processing for lenders mortgage insurance (LMI) applications
Tungsten TotalAgility
↗OpenText Documentum upgrade and implementation for a general insurance major in India
OpenText Documentum
↗OpenText Documentum for a major insurance broker in Hong Kong and Malaysia
OpenText Documentum
Connect document-intensive insurance operations
Align underwriting submissions, policy documentation, claims correspondence and bordereaux data with governed content and workflow services. For reinsurance use cases, discovery should identify cedant data formats, treaty and facultative documentation, access boundaries and reconciliation needs before agreeing an implementation scope.
