Application & process discovery
Prioritize customer, service and operational journeys and define the applications, roles and reporting requirements needed.
TECHTIERA · EXPERTISE IN ACTION
Microsoft Dynamics 365 Consulting Services
Connect customer and operational processes on Dynamics 365.
THE DIRECT ANSWER
What you need to know
TechTiera helps organizations assess, implement, integrate and support Microsoft Dynamics 365. Work is scoped around the applications and business processes in use, with data ownership, security roles and adoption included in the delivery plan.
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Explore the approach
Configuration & extensibility
Configure entities, forms, business rules and workflows. Use Power Platform extensions where they fit the governance model.
Data & enterprise integration
Map and cleanse records, define synchronization behavior and connect Dynamics with ERP, content and reporting systems.
Adoption & support
Prepare role-based training, validate business scenarios and hand over documented support and release processes.
QUESTIONS & ANSWERS
Frequently asked questions
Can Dynamics 365 work with existing systems?
Yes. The design should define data ownership, integration interfaces, synchronization timing and exception handling for each connected system.
What is needed before implementation?
An agreed application scope, process owners, data inventory, access model and representative acceptance scenarios.
