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TechTiera:: OpenText Partner · Extended ECM Practice

OpenText Extended ECM Consulting, content inside SAP, Salesforce and Microsoft 365

TechTiera implements OpenText Extended ECM (xECM) so documents live in business workspaces linked to SAP, SuccessFactors, Salesforce and Microsoft 365. Users find the right content inside the applications they already use, under one set of records rules.

Explore enterprise content capabilities & delivery details
~30 yrsWith OpenText and Documentum platforms
30+Certified content specialists
10OpenText product practices
12Services from license to support
Business Workspace · SAP PM
SAP object
Equipment 10004711
Workspace
Furnace Line 3
Template
Plant Asset v2
Linked docs
214 · 18 drawings
RM Class
ENG-AST · life of asset +10y
BO: EQUI  →  xECM workspace
sync: on create · on change

Every engagement starts from your real configuration, data and processes.

In short

What does TechTiera do for OpenText Extended ECM (xECM)?

TechTiera delivers OpenText Extended ECM services as an OpenText partner: license and subscription advice, xECM for SAP S/4HANA and ECC, xECM for SuccessFactors, Salesforce and Microsoft 365/Teams, business workspace design, Archive Center and SAP archiving, upgrades, RISE with SAP and cloud moves, integrations, health checks, and application support and managed services.

  • SAP program teams on S/4HANA conversions or RISE with SAP who need content to come along.
  • Operations and plant leaders who want asset, project and maintenance documents in the SAP context.
  • HR teams running SuccessFactors who need compliant employee files.
  • Sales and service teams who want customer documents inside Salesforce without duplicate copies.

Why act now

Why Extended ECM owners are planning changes now

S/4HANA

SAP conversions are under way

S/4HANA programs are the natural moment to fix document handling, archiving and attachments in SAP.

RISE with SAP

Clean core is the rule

Moving custom document logic into xECM keeps the SAP core clean and upgrades simple.

Microsoft 365

Teams is where work happens

xECM for Microsoft 365 lets users work in Teams while records stay governed.

Storage cost

SAP database growth

Archiving with Archive Center reduces SAP database size and speeds up the system.

Extended ECM services

OpenText Extended ECM (xECM) services from license to managed support

Start with one focused engagement or run the full lifecycle with a single accountable team of certified OpenText consultants.

Own

License and design

License and subscription advisory

Map xECM editions and connectors to your SAP and Microsoft landscape and avoid paying for unused options.

License resale

Buy Extended ECM licenses and subscriptions through TechTiera.

Business workspace design

Workspace types, templates, roles and metadata mapped to SAP business objects.

Build

Implement and integrate

xECM for SAP

S/4HANA and ECC integration, attachments, archiving and Fiori access.

xECM for SuccessFactors

Employee files, document generation and retention for HR.

xECM for Salesforce and Microsoft 365

Workspaces surfaced in Salesforce, Teams, Outlook and SharePoint.

Modernize

Upgrade and move

Upgrades

xECM and Content Server moved to current releases alongside SAP upgrades.

RISE with SAP and cloud

xECM moved to OpenText Cloud or hyperscalers to match your SAP cloud model.

Migration

Legacy SAP attachments, file shares and other ECM content moved into workspaces with DocOrbit.

Run

Support and operate

Health checks

Workspace rules, connectors, archiving jobs and performance reviewed.

Application support

L1-L3 support across xECM, Content Server and SAP integration.

Managed services

Monitoring, release management and enhancements under service levels.

Coverage

Extended ECM components we implement, upgrade and support

ComponentWhat we doTypical outcome
xECM for SAP S/4HANA / ECCWorkspaces, attachments, Fiori, archivingDocuments in SAP context
xECM for SuccessFactorsEmployee files and document generationCompliant HR records
xECM for SalesforceAccount and opportunity workspacesOne copy of customer documents
xECM for Microsoft 365Teams, Outlook and SharePoint integrationGoverned collaboration
xECM for EngineeringAsset and project documentationControlled engineering records
Archive Center / SAP ILMData and document archivingSmaller SAP database
Business WorkspacesTemplates, roles, metadataConsistent structure everywhere

Works with

  • SAP S/4HANA
  • SAP ECC
  • RISE with SAP
  • SuccessFactors
  • Salesforce
  • Microsoft Teams
  • Outlook
  • SAP Fiori

How we deliver

A delivery approach built for production systems

Each phase ends with a deliverable you can review before the next one starts.

  1. Assess

    Architecture, versions, customizations, integrations, licenses and operations.

    Assessment report
  2. Plan

    Scope, sequence, dependencies, acceptance criteria and cost.

    Roadmap and estimate
  3. Build

    Configure, develop, integrate, upgrade or migrate in controlled releases.

    Tested release
  4. Validate

    Testing, rehearsed cutover and validation evidence where regulation requires it.

    Sign-off and cutover
  5. Run

    Hypercare, then support or managed services with agreed service levels.

    Service reports

Ways to start

Fixed-scope Extended ECM engagements

Each starting point has a defined scope and deliverable, so you know what you will get before work begins.

Extended ECM Health Check

For teams with performance issues, audit findings or an unknown platform state.

  • Configuration, security and operations review
  • Performance and integration diagnostics
  • Prioritized fix list with effort estimates
Book a health check →

Extended ECM License Review

For organizations approaching an OpenText renewal or audit.

  • Entitlement and usage reconciliation
  • Savings and risk summary
  • Recommended license or subscription model
Request a license review →

Extended ECM Roadmap Assessment

For teams planning an upgrade, cloud move or new rollout.

  • Current-state inventory and gaps
  • Target architecture and options
  • Phased plan with costs and timeline
Plan the roadmap →

Client work

Extended ECM case study

Glass manufacturing · Global

Extended ECM for SAP implementation for one of the world's largest glass manufacturers

Implemented OpenText Extended ECM for SAP across manufacturing sites, with business workspaces for plant assets, projects and procurement, and connected engineering and quality documents to SAP processes.

See more OpenText case studies →
  • Plant, engineering and procurement documents available inside SAP
  • Consistent workspace templates and records rules across sites
  • Foundation for archiving and future cloud moves

Questions, answered

OpenText Extended ECM (xECM) consulting FAQs

What is OpenText Extended ECM?

OpenText Extended ECM (xECM) connects OpenText content management to business applications such as SAP, SuccessFactors, Salesforce and Microsoft 365. Documents are stored in business workspaces linked to records like customers, assets or employees.

What is Extended ECM for SAP?

Extended ECM for SAP Solutions integrates OpenText content management with SAP S/4HANA and ECC. Users see and manage documents from SAP screens and Fiori apps, while records rules and archiving apply automatically.

Does xECM work with RISE with SAP?

Yes. xECM can run in OpenText Cloud or on a hyperscaler alongside RISE with SAP, keeping document logic outside the SAP core.

Can xECM integrate with Microsoft Teams?

Yes. Extended ECM for Microsoft 365 surfaces business workspaces in Teams, Outlook and SharePoint so people collaborate in familiar tools while content stays governed.

How long does an xECM for SAP implementation take?

A focused rollout for one or two business areas typically takes a few months. Enterprise rollouts across plants and processes are phased. Our assessment defines scope and timeline.

Can you migrate existing SAP attachments into xECM?

Yes. We move SAP attachments, file shares and other ECM content into business workspaces with DocOrbit, keeping metadata and links.

Do you provide xECM support after go-live?

Yes. We provide L1-L3 support and managed services across xECM, Content Server, connectors and archiving.

How do we get started with Extended ECM consulting?

Most clients start with a Extended ECM health check, a license review or a roadmap assessment. Each has a fixed scope and a clear deliverable, and a TechTiera consultant can discuss options on a short call.

Which industries does TechTiera support for Extended ECM?

Life sciences and pharmaceuticals, biotech, energy and utilities, construction, government, manufacturing, chemicals, glass and materials, banking, insurance, telecom and media.

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