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Tungsten Automation Gold Partner

Tungsten TotalAgility Consulting Services

Design, build, upgrade and run Tungsten TotalAgility (formerly Kofax TotalAgility, KTA) with a Gold partner that maintains a dedicated Tungsten Center of Excellence.

Explore intelligent document processing capabilities & delivery details

Formerly Kofax TotalAgility (KTA)

Tungsten TotalAgility servicesTechTiera COE
  • TotalAgility implementation
  • Upgrades to TotalAgility 8 and Cloud
  • Capture and Transact to TotalAgility migration
  • Integration engineering
  • Generative AI and Copilot enablement
  • TotalAgility managed services
GoldTungsten Automation partner
45+Tungsten-certified engineers
100+Tungsten engagements
11Tungsten products in our COE

What is Tungsten TotalAgility?

Tungsten TotalAgility, formerly Kofax TotalAgility (KTA), is Tungsten Automation's intelligent automation platform. It combines multichannel capture, AI-powered document classification and extraction, low-code workflow and case management, integration and analytics in one platform, deployed on-premises, in a private cloud or as TotalAgility Cloud. TechTiera implements, upgrades, integrates and supports TotalAgility for banks, insurers, manufacturers and shared service centers worldwide.

Reviewed 2026-10-27 by TechTiera's Tungsten Center of Excellence
At a glance

Tungsten TotalAgility at a glance

Formerly known as
Kofax TotalAgility, KTA; capture and processing heritage from Kofax Capture and Kofax Transformation Modules (KTM)
What it does
Ingests documents and data from any channel, understands them with AI, and orchestrates the process that follows: validation, decisions, approvals, case handling and system updates
Deployment
On-premises, private cloud (Azure, AWS) or Tungsten TotalAgility Cloud; the Cloud platform has achieved FedRAMP High authorization for U.S. public sector use
Common integrations
SAP, Oracle, Microsoft Dynamics, Salesforce, SharePoint, OpenText, core banking and policy administration systems via connectors, REST and SOAP
TechTiera services
Licensing, advisory, implementation, Capture-to-TotalAgility migration, upgrades, enhancements, health checks, managed services
Services

What does TechTiera deliver for TotalAgility?

Licensing and advisory, implementation, enhancements, health checks and managed services from one certified team.

TotalAgility implementation

Solution architecture, process design in the TotalAgility Designer, capture and extraction projects, business rules, forms, skins and role-based work queues delivered end to end.

Upgrades to TotalAgility 8 and Cloud

Version upgrades from KTA 7.x and earlier, on-premises to TotalAgility Cloud moves, and package and database migration with regression testing.

Capture and Transact to TotalAgility migration

Move Kofax Capture and KTM batch classes, or Tungsten Transact (formerly Ephesoft) workloads, onto TotalAgility while keeping extraction accuracy.

Integration engineering

Connectors and APIs to ERP, ECM, CRM and line-of-business systems, plus exports to SharePoint, OpenText Documentum and cloud storage.

Generative AI and Copilot enablement

Evaluate and adopt TotalAgility's generative AI and copilot capabilities for extraction, summarization and process design, with guardrails and measurable accuracy.

TotalAgility managed services

Monitoring of job and activity queues, server and license administration, incident and problem management, and a funded backlog of enhancements.

Technical expertise

How TechTiera approaches TotalAgility projects

Inside a TotalAgility solution

A production TotalAgility solution has more moving parts than its low-code designer suggests. TechTiera engineers design each layer deliberately:

  • Ingestion. Scanners, email, folders, mobile apps, MFPs and APIs feed capture processes, with image cleanup and separation before extraction.
  • Document intelligence. Classification and extraction projects built with Transformation Designer: trainable classifiers, locators, table extraction, dictionaries and validation rules, plus generative AI extraction where it measurably helps.
  • Process orchestration. Business processes, case management, SLAs and escalation, with work routed to the right people through role-based queues.
  • Decisions and integration. Business rules, database lookups and system updates through connectors, REST and SOAP services and custom .NET components.
  • Insight. Operational dashboards and analytics on throughput, straight-through processing (STP) rates and exception causes.

Migrating from Kofax Capture and KTM to TotalAgility

Many organizations still run Kofax Capture with Kofax Transformation Modules and want TotalAgility's workflow, web validation and cloud options without losing years of tuned extraction logic. TechTiera's migration approach inventories batch classes, document classes, scripts and export connectors, decides what to re-use, re-platform or retire, and runs side-by-side accuracy tests on production samples before cut-over. The result is a TotalAgility process that matches or beats legacy accuracy on day one.

Typical TotalAgility use cases

  • Customer and account onboarding (KYC)
  • Loan, mortgage and LMI applications
  • Insurance claims intake and policy administration
  • Trade finance and FX settlement
  • Accounts payable and order processing
  • Digital mailroom and correspondence handling
Delivery approach

How is a TotalAgility project delivered?

  1. DiscoverVolumes, documents, systems, pain points and goals.
  2. DesignArchitecture, process and integration design with acceptance criteria.
  3. BuildConfiguration and development in short, demoable iterations.
  4. TestAccuracy benchmarks, integration, performance and UAT.
  5. DeployCut-over, go-live and hypercare.
  6. Run and improveManaged services and a continuous-improvement backlog.
Proof

Related TechTiera case studies

Selected Tungsten engagements; client names are withheld where agreements require it.

Tungsten TotalAgility / Banking, financial services and insurance

Intelligent Document Processing for Lenders Mortgage Insurance (LMI) Applications

Classification, extraction and validation of LMI application packs on TotalAgility, routing exceptions to underwriters instead of keying every page.

Read the case study
Tungsten TotalAgility / Banking and capital markets

Intelligent FX Trade Settlement Automation for a Leading Financial Institution

Document-driven FX settlement workflow on TotalAgility, combining capture, business rules and straight-through processing.

Read the case study
Tungsten TotalAgility / Banking

Intelligent Document Capture and OCR Automation for a Leading Asian Financial Institution

High-volume OCR, classification and capture for banking documents, replacing manual indexing with validated, structured data.

Read the case study
Tungsten Automation / Banking

Intelligent Banking Operations Automation and Regulatory Reporting

Automated back-office banking operations and regulatory reporting data collection on the Tungsten platform.

Read the case study

See all Tungsten case studies

Engagement models

Which engagement models are available?

Onsite, offshore or remote delivery for clients in North America, Europe, the Middle East and Asia Pacific, including Australia and New Zealand.

Fixed-price projects

Defined scope, deliverables and milestones for implementations, upgrades and migrations.

Time and materials

Flexible capacity for evolving requirements, proofs of concept and enhancements.

Dedicated team

A named team of Tungsten engineers working as an extension of your IT or shared services group.

Managed services and support

SLA-backed run support, administration and enhancements on a monthly or annual agreement.

Staff augmentation

Certified Tungsten developers and administrators placed into your team, short or long term.

FAQs

Tungsten TotalAgility FAQs

What is Tungsten TotalAgility?

Tungsten TotalAgility, formerly Kofax TotalAgility (KTA), is an intelligent automation platform that combines document capture, AI-based classification and extraction, low-code workflow, case management, integration and analytics. It runs on-premises, in a private cloud or as TotalAgility Cloud.

Is Kofax TotalAgility the same as Tungsten TotalAgility?

Yes. Kofax renamed itself Tungsten Automation in January 2024, and Kofax TotalAgility became Tungsten TotalAgility. Existing KTA solutions, skills and licenses carry forward.

Can TechTiera upgrade our KTA 7.x environment?

Yes. TechTiera upgrades older KTA versions to the current TotalAgility release, either in place or to new infrastructure or TotalAgility Cloud, with package migration, regression testing and a rollback plan.

How long does a TotalAgility implementation take?

A focused use case such as invoice or application intake typically takes 8 to 16 weeks from design to go-live. Multi-process enterprise programs are delivered in phased releases. TechTiera sizes timelines after a short discovery.

Should we move from Kofax Capture to TotalAgility?

Move when you need web-based validation, workflow beyond capture, cloud deployment or newer AI extraction. Organizations with stable, capture-only workloads can stay on Tungsten Capture. TechTiera's assessment compares both on your documents and costs.

Does TechTiera provide TotalAgility managed services?

Yes. TechTiera provides SLA-based TotalAgility support, monitoring, administration and enhancements, delivered onsite, offshore or remotely from its Tungsten Center of Excellence.

Related

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