See how your processes really run, from system data rather than workshops, and pick automation candidates on evidence instead of whoever shouts loudest.
Also known as process intelligence, process discovery, Celonis
Process mining reconstructs how a business process actually runs from event logs in systems such as SAP, Oracle, Dynamics, Salesforce and ServiceNow, showing every path, delay, rework loop and variant. Task mining records how people perform work on their desktops to find repetitive steps. Together they show where automation will pay off and later prove whether it did. TechTiera delivers process and task mining with Celonis, SAP Signavio, UiPath Process Mining and Task Mining, and Microsoft Power Automate Process Mining.
Advice, build, migration and 24x7 operations from one accountable team.
Data extraction, event-log modelling and dashboards for one priority process.
Desktop recording with masking and consent, analysed for repetitive, automatable steps.
Opportunities ranked by volume, effort, rules and value, ready for the CoE pipeline.
Actual paths compared with the designed process and controls.
Before-and-after KPIs that prove what automation delivered.
Mined process models used to ground AI agents in how work really flows.
Workshops tell you how a process should run. Event logs tell you how it does. On almost every first engagement, mining finds two surprises: a large share of cases follow paths nobody drew, and the biggest delay is a hand-off rather than a task. Automating the wrong step faster does not help. Mining tells us which step to fix, which to automate and which to remove altogether, and gives the baseline we later use to prove savings.
UiPath, Automation Anywhere, Power Automate, SS&C Blue Prism, Tungsten Automation, SAP, ServiceNow and open-source, so the tool fits the process, not the other way round.
Trusted RPA services provider to 50 of the Fortune 1000, with a dedicated Intelligent Automation practice and center of excellence.
A Tungsten Automation Gold Partner practice with 100+ engagements, plus ABBYY, UiPath and cloud document AI.
Narrow use cases, evaluation sets, scoped permissions and cost tracking, so agents make it to production.
Onsite, offshore or remote delivery for clients in North America, Europe, the Middle East and Asia Pacific.
Defined scope and price per automation or wave, from design to hypercare.
Flexible capacity for discovery, proofs of concept and evolving requirements.
A named automation pod working as an extension of your CoE.
SLA-backed bot and agent operations, upgrades and enhancements on monthly terms.
Excerpts from published TechTiera client work.
For a shipper handling thousands of export shipments a day, TechTiera assessed bill of lading issuance, customs filing, arrival notices and customer communications, then designed RPA integrated with EDI transactions and customs workflows.
Read the case studyCustomer deductions are collected, matched and routed by RPA so finance teams resolve disputes from organized data rather than spreadsheets and portals.
Read the case studyA centralized RPA platform on Tungsten Automation (formerly Kofax Kapow) now runs report generation, financial validation, file handling and web data collection for the bank, with reusable components, central scheduling and exception handling. TechTiera owned it end to end, from architecture to ongoing managed services.
Read the case studyProcess mining uses event logs from business systems to reconstruct and analyse how processes actually run, including variants, delays, rework and compliance gaps.
Process mining analyses system event logs across an end-to-end process. Task mining analyses user desktop activity within individual tasks. Together they show both the flow and the manual work inside it.
Celonis suits broad, multi-system programs; SAP Signavio fits SAP-centric transformations; UiPath and Power Automate mining fit organizations standardizing on those automation platforms.
Typically six to ten weeks for one process, including data extraction, modelling, analysis and a ranked automation backlog.
Opportunity discovery, business case, platform selection and a phased roadmap.
Explore Strategy and assessmentMicrosoftCloud flows, desktop RPA, Copilot Studio agents, process mining and governance.
Explore Microsoft Power AutomateUiPathRPA, Maestro orchestration, agents, Document Understanding and Automation Cloud.
Explore UiPathENTERPRISE CLIENTS RELY ON TECHTIERA SERVICES
