Information specialists reviewing controlled documents in an enterprise repository.

TechTiera:: OpenText Partner · Content Server Practice

OpenText Content Server Consulting & Upgrades

TechTiera designs, upgrades and supports OpenText Content Server for organizations that depend on it for records, collaboration and controlled documents. Our certified consultants handle everything from license reviews to WebReports development, cloud moves and 24x7 support.

Schedule call with Content Server Experts

Explore enterprise content capabilities & delivery details

~30 yrsWith OpenText and Documentum platforms

30+Certified content specialists

10OpenText product practices

12Services from license to support

Content Server · Enterprise Workspace

Node: Contracts › Vendors › 2026
Category: Contract (v4)
RM Class: LEG-CON-07 · 7 years
Hold: None
Version: 12 · Major

LiveReport: items modified > 3 yrs
in RM class without disposition

Every engagement starts from your real configuration, data and processes.

In short

What does TechTiera do for OpenText Content Server?

TechTiera provides end-to-end OpenText Content Server services as an OpenText partner: license analysis and resale, architecture and implementation, upgrades from Content Suite, Livelink and older 10.x/16.x releases to current Cloud Editions, content migration with DocOrbit, records management, WebReports and OScript development, integrations, health checks, and application support and managed services.

Content and records owners running older Content Suite or Livelink versions that need a supported, secure upgrade path.
Records and compliance teams who need classifications, retention schedules and legal holds that actually work.
IT leaders planning a move to OpenText Cloud, a hyperscaler or containers.
Finance and procurement who want to know which modules and users they really use before renewal.

Why act now

Why Content Server owners are planning changes now

Cloud Edition cadence

Version gaps keep widening

Content Server now ships regular Cloud Edition releases. Every skipped release makes the next upgrade bigger, so a planned path saves effort.

Security

Older releases carry risk

Unsupported versions miss security fixes and modern authentication. Upgrades bring OTDS, SSO and current Java and database support.

AI readiness

Content Aviator needs clean content

AI assistants only help when metadata, permissions and records rules are right. We prepare repositories before AI is switched on.

Renewal

Licenses drift from usage

Inactive users and unused modules add cost every year. A review before renewal often funds the upgrade.

Content Server services

OpenText Content Server services from license to managed support

Start with one focused engagement or run the full lifecycle with a single accountable team of certified OpenText consultants.

Own

License and advisory

License analysis and optimization

Reconcile entitlements with real users, modules and environments, then right-size before renewal.

License resale

Buy Content Server licenses and subscriptions through TechTiera as an OpenText partner.

Architecture review

Assess topology, storage, search, OTDS and integrations against current best practice.

Build

Implement and extend

Implementation

Workspaces, categories, attributes, permissions and folder models designed around how teams work.

Records management

Classifications, retention schedules, holds and disposition aligned to your records policy.

WebReports and OScript

Custom views, dashboards, forms and modules built on supported extension points.

Modernize

Upgrade and move

Upgrades

Livelink, Content Suite 10.x/16.x and 2x releases moved to current Cloud Editions with rehearsed cutover.

Cloud moves

Move to OpenText Cloud, a hyperscaler or containers with a tested deployment pipeline.

Migration

Consolidate repositories or move content in from file shares, SharePoint or other ECM systems with DocOrbit.

Run

Support and operate

Health checks

Configuration, performance, search, agents and storage reviewed, with a prioritized fix list.

Application support

L1-L3 support, patching, administration and small enhancements under agreed service levels.

Managed services

Ongoing ownership of the platform with onsite, remote and offshore coverage.

Coverage

Content Server components we implement, upgrade and support

Component	What we do	Typical outcome
Content Server core	Install, configure, upgrade, tune, secure	Supported release, faster search
Records Management	Classifications, retention, holds, disposition	Defensible records program
WebReports / Workflow	Reports, forms, workflow maps	Automated, auditable processes
Smart View / Classic UI	UI configuration and adoption	Simpler daily use
OTDS and security	SSO, directory sync, permissions model	Clean, auditable access
Archive Center	Storage tiers and archiving	Lower storage cost
Content Aviator	Readiness and governed rollout	Accurate AI answers on your content

Works with

SAP S/4HANA
Microsoft 365 and Teams
Salesforce
SharePoint
Oracle and SQL Server
OTDS / Azure AD
Intelligent Capture
Archive Center

How we deliver

A delivery approach built for production systems

Each phase ends with a deliverable you can review before the next one starts.

Assess
Architecture, versions, customizations, integrations, licenses and operations.
Assessment report
Plan
Scope, sequence, dependencies, acceptance criteria and cost.
Roadmap and estimate
Build
Configure, develop, integrate, upgrade or migrate in controlled releases.
Tested release
Validate
Testing, rehearsed cutover and validation evidence where regulation requires it.
Sign-off and cutover
Run
Hypercare, then support or managed services with agreed service levels.
Service reports

Ways to start

Fixed-scope Content Server engagements

Each starting point has a defined scope and deliverable, so you know what you will get before work begins.

Content Server Health Check

For teams with performance issues, audit findings or an unknown platform state.

Configuration, security and operations review
Performance and integration diagnostics
Prioritized fix list with effort estimates

Book a health check →

Content Server License Review

For organizations approaching an OpenText renewal or audit.

Entitlement and usage reconciliation
Savings and risk summary
Recommended license or subscription model

Request a license review →

Content Server Roadmap Assessment

For teams planning an upgrade, cloud move or new rollout.

Current-state inventory and gaps
Target architecture and options
Phased plan with costs and timeline

Plan the roadmap →

Client work

Content Server case study

Energy and utilities · USA

Content Server upgrade and records program for a US energy and utility company

Upgraded a heavily customized Content Server estate to a current release, rebuilt records classifications and retention, and moved support to TechTiera managed services.

See more OpenText case studies →

Supported, current release with rehearsed zero-surprise cutover
Retention and disposition rules applied across engineering and corporate records
One accountable team for upgrades and day-to-day support

Questions, answered

OpenText Content Server consulting FAQs

What is OpenText Content Server?

OpenText Content Server is OpenText's core enterprise content management platform, formerly known as Content Suite and Livelink. It manages documents, records, workflows and permissions, and it is the foundation for Extended ECM.

Can TechTiera upgrade an old Livelink or Content Suite system?

Yes. We upgrade Livelink, Content Suite 10.x and 16.x and 2x releases to current Cloud Editions. We inventory customizations, modules and integrations first, then rehearse the upgrade before cutover.

How long does a Content Server upgrade take?

Small, lightly customized systems can move in weeks. Large estates with custom modules, WebReports and integrations usually take a few months. Our assessment gives you a firm plan and estimate.

Can Content Server run in the cloud?

Yes. It can run in OpenText Cloud, on AWS, Azure or Google Cloud, or in containers. We help choose the model and plan the move.

Do you develop WebReports and custom modules?

Yes. Our developers build WebReports, OScript modules, forms and workflows, and we refactor older customizations so upgrades stay simple.

Can you help reduce Content Server license costs?

Yes. As an OpenText partner we compare entitlements with real usage across users, modules and environments, then recommend right-sizing or a different licensing model before renewal.

Do you provide Content Server support?

Yes. We provide L1, L2 and L3 support, patching, administration and managed services with agreed service levels and monthly reporting.

How do we get started with Content Server consulting?

Most clients start with a Content Server health check, a license review or a roadmap assessment. Each has a fixed scope and a clear deliverable, and a TechTiera consultant can discuss options on a short call.

Which industries does TechTiera support for Content Server?

Life sciences and pharmaceuticals, biotech, energy and utilities, construction, government, manufacturing, chemicals, glass and materials, banking, insurance, telecom and media.