Legacy Captiva
Older versions need upgrading
Captiva and InputAccel environments on old releases miss newer classification, extraction and security features.
TechTiera:: OpenText Partner · Intelligent Capture Practice
OpenText Intelligent Capture Consulting, from documents in to data out
TechTiera designs and runs OpenText Intelligent Capture, formerly Captiva, so incoming documents are classified, extracted, validated and delivered to the right system without manual keying.
Explore intelligent document processing capabilities & delivery details
~30 yrsWith OpenText and Documentum platforms
30+Certified content specialists
10OpenText product practices
12Services from license to support
Capture batch · CLAIMS_IN
- Pages
- 4,812
- Classified
- 97.6% auto
- Doc types
- FNOL, Invoice, Medical
- Validation
- 214 fields to review
- Export
- Documentum · Claims
route: low confidence → validation
else → export
Every engagement starts from your real configuration, data and processes.
In short
What does TechTiera do for OpenText Intelligent Capture?
TechTiera provides OpenText Intelligent Capture services as an OpenText partner: licensing advice and resale, capture process design, classification and extraction setup, Captiva and InputAccel upgrades, Intelligent Capture for SAP, export to Content Server, Documentum, xECM and line-of-business systems, cloud capture, health checks, and application support and managed services.
- Operations leaders processing high volumes of claims, applications, invoices or correspondence.
- Captiva owners on older InputAccel or Captiva releases that need a supported upgrade.
- Finance teams who want invoice data in SAP before VIM processing starts.
- IT teams consolidating several capture tools onto one platform.
Why act now
Why Intelligent Capture owners are planning changes now
Email and digital inflow
Paper is no longer the main source
Most documents now arrive as email and PDFs. Capture flows built for scanners need redesign.
Machine learning
Better extraction is available
Current Intelligent Capture uses trained classification and extraction to cut manual validation.
Downstream automation
VIM and workflows need clean data
Better capture data means fewer exceptions in invoice processing and case workflows.
Intelligent Capture services
OpenText Intelligent Capture services from license to managed support
Start with one focused engagement or run the full lifecycle with a single accountable team of certified OpenText consultants.
License and design
License advisory and resale
Right-size page volumes, modules and connectors, and buy through TechTiera.
Capture assessment
Document types, volumes, sources, exceptions and downstream systems mapped.
Process design
Intake channels, classification, validation rules and routing defined.
Implement
Classification and extraction
Document models trained and tuned for your forms, invoices and correspondence.
Validation and QA
Validation screens and business rules that keep accuracy high.
Export integration
Delivery to Content Server, Documentum, xECM, SAP, Salesforce or databases.
Upgrade and move
Captiva upgrades
InputAccel and Captiva moved to current Intelligent Capture releases.
Capture for SAP
Invoice and order capture feeding SAP and VIM.
Cloud capture
Capture deployed in the cloud or alongside cloud content platforms.
Support and operate
Health checks
Throughput, accuracy, exceptions and module configuration reviewed.
Model tuning
Ongoing classification and extraction improvements as documents change.
Managed services
Monitoring, queue management, support and enhancements.
Coverage
Intelligent Capture components we implement, upgrade and support
| Component | What we do | Typical outcome |
|---|---|---|
| Intelligent Capture (Captiva) | Design, implement, upgrade | Accurate, automated intake |
| InputAccel legacy estates | Assessment and upgrade | Supported, secure capture |
| Intelligent Capture for SAP | Invoice and order capture | Clean data into SAP and VIM |
| Capture Center | Legacy SAP capture support and migration | Single capture platform |
| Recognition and ML models | Training and tuning | Less manual validation |
| Export modules | Content Server, Documentum, xECM, custom | Documents land in the right place |
Works with
- SAP
- VIM
- Content Server
- Documentum
- Extended ECM
- Salesforce
- Email servers
- Scanners and MFPs
How we deliver
A delivery approach built for production systems
Each phase ends with a deliverable you can review before the next one starts.
Assess
Architecture, versions, customizations, integrations, licenses and operations.
Assessment reportPlan
Scope, sequence, dependencies, acceptance criteria and cost.
Roadmap and estimateBuild
Configure, develop, integrate, upgrade or migrate in controlled releases.
Tested releaseValidate
Testing, rehearsed cutover and validation evidence where regulation requires it.
Sign-off and cutoverRun
Hypercare, then support or managed services with agreed service levels.
Service reports
Ways to start
Fixed-scope Intelligent Capture engagements
Each starting point has a defined scope and deliverable, so you know what you will get before work begins.
Intelligent Capture Health Check
For teams with performance issues, audit findings or an unknown platform state.
- Configuration, security and operations review
- Performance and integration diagnostics
- Prioritized fix list with effort estimates
Intelligent Capture License Review
For organizations approaching an OpenText renewal or audit.
- Entitlement and usage reconciliation
- Savings and risk summary
- Recommended license or subscription model
Intelligent Capture Roadmap Assessment
For teams planning an upgrade, cloud move or new rollout.
- Current-state inventory and gaps
- Target architecture and options
- Phased plan with costs and timeline
Client work
Intelligent Capture case study
Insurance · USA
Claims intake automation with Intelligent Capture for a US insurance carrier
Upgraded an older Captiva environment, redesigned claims intake for email and PDF, and trained classification and extraction for the main claim document types.
See more OpenText case studies →- Most claim documents classified and indexed without manual sorting
- Supported Intelligent Capture release with modern security
- Claims documents delivered straight into the content repository
Questions, answered
OpenText Intelligent Capture consulting FAQs
What is OpenText Intelligent Capture?
OpenText Intelligent Capture, formerly Captiva, captures paper, email and electronic documents, classifies them, extracts data and sends both documents and data to downstream systems.
Is Intelligent Capture the same as Captiva?
Yes. Intelligent Capture is the current name for the product line that was Captiva and InputAccel. TechTiera upgrades older Captiva systems to current releases.
Can Intelligent Capture feed SAP and VIM?
Yes. Intelligent Capture for SAP captures invoices and orders and passes data to SAP and OpenText Vendor Invoice Management for processing.
How accurate is automated classification?
Accuracy depends on document variety and quality. We train and tune models on your documents and set validation rules so low-confidence items are reviewed before export.
Can you consolidate several capture tools?
Yes. We assess current capture tools and consolidate intake onto Intelligent Capture where it fits.
Do you support Intelligent Capture after go-live?
Yes. We provide support, model tuning, monitoring and managed services under agreed service levels.
How do we get started with Intelligent Capture consulting?
Most clients start with a Intelligent Capture health check, a license review or a roadmap assessment. Each has a fixed scope and a clear deliverable, and a TechTiera consultant can discuss options on a short call.
Which industries does TechTiera support for Intelligent Capture?
Life sciences and pharmaceuticals, biotech, energy and utilities, construction, government, manufacturing, chemicals, glass and materials, banking, insurance, telecom and media.
