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Information specialists reviewing controlled documents in an enterprise repository.
TechTiera:: OpenText Partner · InfoArchive Practice

OpenText InfoArchive Consulting, retire legacy applications and keep the records

TechTiera uses OpenText InfoArchive, now known as OpenText Information Archive, to decommission legacy applications and archive structured and unstructured data. Records stay searchable and under retention while old systems and their costs go away.

Explore enterprise content capabilities & delivery details
~30 yrsWith OpenText and Documentum platforms
30+Certified content specialists
10OpenText product practices
12Services from license to support
InfoArchive · holding LEGACY_ERP
Tables
1,284 archived
Documents
6.2M PDFs
Retention
10 yrs from posting date
Legal holds
2 active
Source system
Decommissioned
verify: row counts ✓  checksums ✓
sample audit 500/500 ✓

Every engagement starts from your real configuration, data and processes.

In short

What does TechTiera do for OpenText InfoArchive?

TechTiera delivers OpenText InfoArchive services as an OpenText partner: application portfolio and decommissioning assessments, licensing advice and resale, archive design, data extraction from databases, ERP and ECM systems, retention and legal hold configuration, search and reporting screens, cloud InfoArchive deployment, and ongoing support.

  • CIOs and application owners paying license and hosting costs for read-only legacy systems.
  • M&A integration teams inheriting duplicate ERP, CRM or ECM systems after acquisitions.
  • Records and legal teams who must keep data accessible for retention and litigation.
  • SAP teams archiving old ECC data before or after S/4HANA.

Why act now

Why InfoArchive owners are planning changes now

S/4HANA

Legacy ERP left behind

After S/4HANA go-live, old ECC and non-SAP systems often stay running only for look-ups. InfoArchive retires them.

Mergers

Duplicate systems after acquisitions

Archiving acquired applications removes license, hosting and support costs.

Technical debt

Unsupported platforms

Legacy apps on old operating systems and databases are security risks. Archiving lets you switch them off.

Compliance

Retention still applies

InfoArchive keeps data under retention and legal hold, with audit trails, after the source is gone.

InfoArchive services

OpenText InfoArchive services from license to managed support

Start with one focused engagement or run the full lifecycle with a single accountable team of certified OpenText consultants.

Own

Plan and license

Decommissioning assessment

Application portfolio reviewed for archive candidates, savings and retention needs.

License advisory and resale

InfoArchive licensing sized to data volumes and applications.

Business case

Costs of keeping each legacy system versus archiving it.

Build

Design and archive

Archive design

Holdings, schemas, retention classes and access roles defined.

Data extraction

Structured data and documents extracted from databases, ERP, CRM and ECM systems.

Search and reporting

Search screens and reports users need for look-ups and audits.

Modernize

Decommission

Validation

Record counts, checksums and sample checks reconciled with the source.

Cutover and shutdown

Users moved to the archive and source systems retired.

Cloud InfoArchive

Archive deployed in OpenText Cloud or on a hyperscaler.

Run

Operate

Retention operations

Disposition runs, legal holds and audit requests handled.

Application support

Support and enhancements for archive screens and ingestion.

Managed services

Ongoing archive operations under service levels.

Coverage

InfoArchive components we implement, upgrade and support

ComponentWhat we doTypical outcome
InfoArchive / Information ArchiveDesign, implement, upgradeCompliant long-term archive
Structured data archivingDatabases, ERP, CRM, mainframe extractsRetired legacy applications
Unstructured archivingDocuments from ECM and file sharesOne archive for data and documents
SAP decommissioningECC and legacy SAP dataLower SAP run cost
Retention and legal holdPolicies, holds, dispositionDefensible retention
Search and reporting UICustom search screensEasy look-ups for users

Works with

  • SAP ECC
  • Oracle
  • SQL Server
  • DB2
  • Documentum
  • Content Server
  • Mainframe extracts
  • Cloud storage

How we deliver

A delivery approach built for production systems

Each phase ends with a deliverable you can review before the next one starts.

  1. Assess

    Architecture, versions, customizations, integrations, licenses and operations.

    Assessment report
  2. Plan

    Scope, sequence, dependencies, acceptance criteria and cost.

    Roadmap and estimate
  3. Build

    Configure, develop, integrate, upgrade or migrate in controlled releases.

    Tested release
  4. Validate

    Testing, rehearsed cutover and validation evidence where regulation requires it.

    Sign-off and cutover
  5. Run

    Hypercare, then support or managed services with agreed service levels.

    Service reports

Ways to start

Fixed-scope InfoArchive engagements

Each starting point has a defined scope and deliverable, so you know what you will get before work begins.

InfoArchive Health Check

For teams with performance issues, audit findings or an unknown platform state.

  • Configuration, security and operations review
  • Performance and integration diagnostics
  • Prioritized fix list with effort estimates
Book a health check →

InfoArchive License Review

For organizations approaching an OpenText renewal or audit.

  • Entitlement and usage reconciliation
  • Savings and risk summary
  • Recommended license or subscription model
Request a license review →

InfoArchive Roadmap Assessment

For teams planning an upgrade, cloud move or new rollout.

  • Current-state inventory and gaps
  • Target architecture and options
  • Phased plan with costs and timeline
Plan the roadmap →

Client work

InfoArchive case study

Telecommunications · APAC

Legacy application decommissioning with InfoArchive for an APAC telecom operator

Archived billing and customer data plus related documents from several legacy applications into InfoArchive, built look-up screens for service teams, and retired the source systems.

See more OpenText case studies →
  • Several legacy applications switched off
  • Customer and billing history still searchable for service and audit
  • Retention and legal hold applied to archived records

Questions, answered

OpenText InfoArchive consulting FAQs

What is OpenText InfoArchive?

OpenText InfoArchive, now called OpenText Information Archive, is an archiving platform for structured data and documents. It keeps data from retired applications searchable and under retention.

What is application decommissioning?

Application decommissioning moves the data you must keep from a legacy system into an archive, then shuts the system down. It removes license, hosting and support costs.

Which systems can be archived into InfoArchive?

Databases, ERP systems such as SAP ECC, CRM, custom applications, mainframe extracts and ECM repositories such as Documentum and Content Server.

How do you prove the archived data is complete?

We reconcile record counts and checksums with the source and run sample checks before the source system is retired, and we document the results.

Can InfoArchive run in the cloud?

Yes. It can run in OpenText Cloud or on a hyperscaler. We deploy and operate it in either model.

Can users still search old data after the source is gone?

Yes. We build search screens and reports so users can find and view archived records and documents.

How do we get started with InfoArchive consulting?

Most clients start with a InfoArchive health check, a license review or a roadmap assessment. Each has a fixed scope and a clear deliverable, and a TechTiera consultant can discuss options on a short call.

Which industries does TechTiera support for InfoArchive?

Life sciences and pharmaceuticals, biotech, energy and utilities, construction, government, manufacturing, chemicals, glass and materials, banking, insurance, telecom and media.

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