Licensing, strategy, implementation, enhancements, health checks and managed services for 11 Tungsten Automation products, from TotalAgility and RPA to ReadSoft, Process Director and SignDoc, delivered by TechTiera's Tungsten Center of Excellence.
TechTiera is a Tungsten Automation (formerly Kofax) Gold Partner with a dedicated Tungsten Center of Excellence, more than 45 Tungsten-certified engineers and over 100 engagements across TotalAgility, RPA, Capture, Transformation, Mobile Capture, SignDoc, InvoiceAgility, AP Agility, Process Director, ReadSoft and AP Essentials. TechTiera provides licensing, strategy and advisory, implementation, enhancements, health checks and managed services, onsite, offshore or remotely, worldwide, and continues to support ReadSoft customers after vendor end of support.
Reviewed 2026-10-27 by TechTiera's Tungsten Center of ExcellenceEach product page covers TechTiera's services, technical approach, case studies and FAQs, under both the current Tungsten name and the former Kofax or ReadSoft name.
Orchestrate document-heavy processes end to end and automate the work in between.
Get documents in from any channel and turn them into validated data.
Production scanning and batch capture with VRS image processing and 140+ export connectors.
Capture servicesFormerly Kofax Transformation Modules (KTM)AI classification, separation and data extraction for semi-structured and unstructured documents.
Transformation servicesCapture IDs and documents on any device and sign agreements in the same journey.
Smartphone and web document capture with on-device image correction and ID extraction.
Mobile Capture servicesFormerly Kofax SignDocEnterprise e-signatures: handwritten or click-to-sign, in person or remote, on-premises or cloud.
SignDoc servicesInvoice capture, e-invoicing, matching, approvals and ERP posting, including inside SAP.
Paper, PDF and e-invoices in one cloud AP solution with e-invoicing compliance.
InvoiceAgility servicesFormerly Kofax AP AgilityTotalAgility-based AP automation with matching, coding, approvals and ERP connectors.
AP Agility servicesFormerly ReadSoft Process DirectorSAP-certified AP and finance process automation that runs inside SAP, incl. S/4HANA.
Process Director servicesFormerly Kofax ReadSoftOn-premises ReadSoft invoice and document capture support, upgrades and modernization.
ReadSoft servicesFormerly ReadSoft OnlineCloud invoice capture and AP automation, formerly ReadSoft Online.
AP Essentials servicesTechTiera also supports Tungsten Insight and Analytics, Tungsten Communications Manager, Tungsten Transact (formerly Ephesoft) and Tungsten import and export connectors.
One partner from the first licensing conversation to year five of managed services.
Tungsten's portfolio overlaps, especially in accounts payable. Because TechTiera delivers every product below, recommendations are based on fit, not on a single-product practice.
| If your situation is | Start with | Why |
|---|---|---|
| SAP-centric AP; processors and approvers work in SAP | Tungsten Process Director for SAP | Runs inside SAP ECC and S/4HANA |
| Cloud-first AP with standard processes and fast time to value | Tungsten AP Essentials | Multi-tenant cloud with prebuilt ERP connectors |
| Paper, PDF and e-invoices; e-invoicing mandates or PEPPOL | Tungsten InvoiceAgility | AP Essentials capture plus the Tungsten e-Invoice Network |
| Complex, multi-ERP AP with custom workflows | Tungsten AP Agility | Built on TotalAgility; on-premises, private cloud or SaaS |
| ReadSoft Invoices on-premises, possibly out of support | Tungsten ReadSoft | Keep it supported now, modernize on your timeline |
| Document-heavy processes beyond AP: onboarding, claims, lending | Tungsten TotalAgility | Capture, AI extraction, workflow and case management |
| High-volume batch scanning and back-file conversion | Tungsten Capture | Production capture with VRS and 140+ connectors |
| Customer-facing capture and agreement signing | Tungsten SignDoc | SignDoc with Mobile Capture for one digital journey |
| Rule-based work across web and desktop apps, or web data collection | Tungsten RPA | Robots for web, desktop and back-end automation |
| Capability | TechTiera | Typical partner |
|---|---|---|
| Tungsten products covered | All 11 in this list, including Process Director, ReadSoft, AP Essentials, InvoiceAgility and SignDoc | Usually capture and TotalAgility, or AP only |
| SAP depth | Process Director for ECC and S/4HANA, plus TechTiera's SAP COE | Often a separate SAP partner is needed |
| Out-of-support ReadSoft | Supported until you are ready to migrate | Often migration-or-nothing |
| Delivery model | Onsite, offshore or remote; fixed price, T&M, dedicated team or managed services | Usually one region, one model |
| Run support | SLA-based managed services from a Tungsten COE, including multi-year engagements | Often project-only |
| Adjacent platforms | OpenText Documentum, SharePoint, SAP, Microsoft 365, Appian and UiPath practices in-house | Limited to the Tungsten stack |
Kofax renamed itself Tungsten Automation in January 2024. Products, skills and licenses carried forward under new names.
| Former name | Current Tungsten name |
|---|---|
| Kofax TotalAgility (KTA) | Tungsten TotalAgility |
| Kofax Capture, Ascent Capture | Tungsten Capture |
| Kofax Transformation Modules (KTM) | Tungsten Transformation |
| Kofax Mobile Capture, Mobile SDK | Tungsten Mobile Capture |
| Kofax RPA, Kofax Kapow, Kapow Katalyst | Tungsten RPA |
| Kofax AP Agility | Tungsten AP Agility |
| ReadSoft Process Director | Tungsten Process Director |
| Kofax ReadSoft, ReadSoft Invoices | Tungsten ReadSoft |
| ReadSoft Online, Kofax AP Essentials | Tungsten AP Essentials |
| Ephesoft Transact | Tungsten Transact |
| Kofax SignDoc (SOFTPRO SignDoc) | Tungsten SignDoc |
21 Tungsten engagements across manufacturing, energy, BPO, banking, insurance, logistics, consumer goods and market intelligence, including three long-term ReadSoft engagements. Client names are withheld where agreements require it.
Multi-year ReadSoft support, enhancement and optimization for a global hydraulics manufacturer's invoice processing operations.
Ongoing long-term engagement; client name confidentialOngoing ReadSoft application support, enhancements and optimization for an APAC energy company's finance operations.
Ongoing long-term engagement; client name confidentialLong-term ReadSoft support and enhancements for a BPO provider processing invoices on behalf of its clients.
Ongoing long-term engagement; client name confidentialClassification, extraction and validation of LMI application packs on TotalAgility, routing exceptions to underwriters instead of keying every page.
Read the case studyDocument-driven FX settlement workflow on TotalAgility, combining capture, business rules and straight-through processing.
Read the case studyHigh-volume OCR, classification and capture for banking documents, replacing manual indexing with validated, structured data.
Read the case studyAutomated back-office banking operations and regulatory reporting data collection on the Tungsten platform.
Read the case studyTungsten RPA robots automate sourcing data collection for a market intelligence platform.
Read the case studyRobots prepare export documentation, check customs compliance and update customer service systems.
Read the case studyRobots collect and validate energy and power market data from many sources on a fixed schedule.
Read the case studyAutomated collection of U.S. oil and gas well data from state regulatory portals.
Read the case studyLarge-scale web crawling and structured data capture of electronic component specifications.
Read the case studyA market intelligence data platform fed by automated collection of supply chain data.
Read the case studyWeb crawling robots that gather financial intelligence and business contact data for research teams.
Read the case studyAutomated capture and structuring of bill-of-materials documentation for electronic components.
Read the case studyOrder and customer emails converted into structured spreadsheets without manual re-keying.
Read the case studyDistributor remittance advices retrieved, read and applied automatically for cash application.
Read the case studyRemittance processing automated end to end, from download to posting.
Read the case studyCustomer deductions researched, matched and coded by robots for the AR team.
Read the case studyDeduction management automated with Kofax RPA robots across retailer portals.
Read the case studyDelivery appointment scheduling automated and synchronized with a legacy order system.
Read the case studyOnsite, offshore or remote delivery for clients in North America, Europe, the Middle East and Asia Pacific. See also TechTiera engagement models.
Defined scope, deliverables and milestones for implementations, upgrades and migrations.
Flexible capacity for evolving requirements, proofs of concept and enhancements.
A named team of Tungsten engineers working as an extension of your IT or shared services group.
SLA-backed run support, administration and enhancements on a monthly or annual agreement.
Certified Tungsten developers and administrators placed into your team, short or long term.
Yes. TechTiera is a Tungsten Automation (formerly Kofax) Gold Partner with a dedicated Tungsten Center of Excellence, more than 45 Tungsten-certified engineers and over 100 engagements across the Tungsten product portfolio.
Tungsten Automation, formerly Kofax, provides intelligent document processing, workflow automation, robotic process automation, e-signature and accounts payable automation software, including TotalAgility, Capture, Transformation, RPA, SignDoc, AP Essentials, ReadSoft and Process Director. Kofax renamed itself Tungsten Automation in January 2024.
TechTiera supports Tungsten TotalAgility, RPA, Capture, Transformation, Mobile Capture, SignDoc, InvoiceAgility, AP Agility, Process Director, ReadSoft and AP Essentials, as well as Tungsten Insight, Communications Manager and import and export connectors.
Licensing, strategy and advisory, implementation, enhancements, upgrades and migrations, health checks and managed services, delivered onsite, offshore or remotely in fixed-price, time-and-materials, dedicated-team or managed-service models.
Yes. TechTiera continues to support ReadSoft for customers who have not migrated after vendor end of support, and plans the move to AP Essentials, InvoiceAgility, AP Agility or Process Director when the customer is ready.
Yes. TechTiera runs a structured transition that documents your configuration and customizations, stabilizes the environment and then takes over support under agreed service levels.
Yes. As a Tungsten Gold Partner, TechTiera advises on and resells Tungsten licenses and helps optimize existing license estates.
SAP-centric organizations usually choose Process Director. Cloud-first teams choose AP Essentials, and add InvoiceAgility when they need e-invoicing. Complex, multi-ERP processes fit AP Agility on TotalAgility. Existing ReadSoft Invoices estates can be supported, even past end of support, and modernized in phases.
Globally. TechTiera is headquartered in Tampa, Florida and delivers onsite, offshore and remote services for clients in North America, Europe, the Middle East and Asia Pacific, including Australia and New Zealand.
Yes. TechTiera offers a no-obligation health check of your Tungsten or Kofax environment with best-practice recommendations.
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