Remittance Processing Automation for a US-Based Bottled Water Company
Customer remittances are read and applied by bots, cutting the manual cash application work in the client's finance team.
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Intelligent Automation
Automation Anywhere Consulting Services
Get more from Automation Anywhere, whether you are tidying up an Automation 360 estate, retiring the last v11 bots or putting agentic process automation into production.
Explore intelligent automation capabilities & delivery details
Also known as Automation Anywhere Agentic Process Automation (APA), Automation 360, Control Room
50+Fortune 1000 organizations served with RPA
100+Tungsten Automation engagements
15+automation platforms supported
24x7x365bot and agent operations
What is Automation Anywhere?
Automation Anywhere is a cloud-native automation platform that the company now describes as Agentic Process Automation (APA). It combines software bots built in Automation 360 and managed from the Control Room with AI agents, Document Automation, process discovery and prebuilt agentic solutions for finance, IT, HR and customer service. In 2026 Automation Anywhere added Automation Anywhere Code, process simulation and testing, and an expanded Autonomous Service Desk. TechTiera builds, migrates, governs and supports Automation Anywhere programs.
Automation Anywhere at a glance
- Vendor
- Automation Anywhere, Inc.
- Platform
- Agentic Process Automation system built on Automation 360 (cloud-native, with on-premises and hybrid options)
- Components
- Control Room, Bot Creator, Bot Runner, AI Agent Studio, Document Automation, Process Discovery, API Tasks
- 2026 additions
- Automation Anywhere Code, process simulation, optimization and testing, Autonomous Service Desk enhancements, agentic procure-to-pay
- Legacy
- Enterprise v11 and earlier versions migrated to Automation 360
- TechTiera services
- Assessment, bot and agent development, v11 to Automation 360 migration, Document Automation, governance, managed services
What does TechTiera deliver for Automation Anywhere?
Advice, build, migration and 24x7 operations from one accountable team.
Automation 360 development
Bots built with reusable task bots, packages and error handling, reviewed against a coding standard.
Agentic process automation
AI agents designed in AI Agent Studio with clear guardrails, human approval steps and evaluation before release.
Document Automation
Learning instances configured for invoices, forms and correspondence, with validation queues.
Legacy migration
Remaining Enterprise v11 bots inventoried, converted, retested and switched over in waves.
Control Room governance
Roles, credential vault, workload queues and audit logs aligned to your security policies.
Managed bot operations
Monitoring, restarts, fixes and enhancements from our Robotic Operations Center.
How TechTiera approaches Automation Anywhere
Getting agentic workflows past the pilot
Automation Anywhere's own framing is right: most agentic initiatives fail because they are either too autonomous or too constrained. We design each workflow with three distinct parts:
- Deterministic steps run by bots and API tasks, because they must behave the same way every time.
- Reasoning steps handled by an agent, each with an evaluation set and a confidence threshold.
- Human checkpoints where money, risk or customer impact is high.
Process simulation, now part of the platform, lets us rehearse failures and edge cases before the workflow touches live data.
Typical use cases
- Invoice-to-pay
- IT service desk fulfilment
- Customer onboarding and KYC
- Order management
- HR data changes
- Regulatory reporting
How is the work delivered?
- DiscoverProcess, volumes, rules, exceptions and value.
- DesignSteps per tool: API, bot, document AI, agent, person.
- BuildReusable components in short demoable sprints.
- TestHappy paths, exceptions and failures with real data.
- DeployControlled release, hypercare and a runbook.
- Run and improveROC monitoring and value reporting.
Why choose TechTiera for Automation Anywhere?
Vendor-neutral across 15+ platforms
UiPath, Automation Anywhere, Power Automate, SS&C Blue Prism, Tungsten Automation, SAP, ServiceNow and open-source, so the tool fits the process, not the other way round.
Proven at enterprise scale
Trusted RPA services provider to 50 of the Fortune 1000, with a dedicated Intelligent Automation practice and center of excellence.
Document AI depth
A Tungsten Automation Gold Partner practice with 100+ engagements, plus ABBYY, UiPath and cloud document AI.
Agents with guardrails
Narrow use cases, evaluation sets, scoped permissions and cost tracking, so agents make it to production.
Which engagement models are available?
Onsite, offshore or remote delivery for clients in North America, Europe, the Middle East and Asia Pacific.
Fixed-price automations
Defined scope and price per automation or wave, from design to hypercare.
Time and materials
Flexible capacity for discovery, proofs of concept and evolving requirements.
Dedicated team
A named automation pod working as an extension of your CoE.
Managed services
SLA-backed bot and agent operations, upgrades and enhancements on monthly terms.
TechTiera automation case studies
Excerpts from published TechTiera client work.
Automated Order Scheduling and Legacy System Sync with Kofax RPA
For a US bottled water company, bots query orders, book delivery appointments on a web portal, capture confirmation numbers and update the mainframe and Excel logs, then email a status report. An estimated 100+ hours a month are saved.
Read the case studyIntelligent Sourcing Data Automation and Critical Market Intelligence Platform
Tungsten RPA, Java services and SQL Server automate the full lifecycle of sourcing intelligence, from extraction and downloads through validation, transformation and storage, with heavy logic kept in code rather than bot steps.
Read the case studyAutomation Anywhere FAQs
What is Agentic Process Automation?
Agentic Process Automation (APA) is Automation Anywhere's term for its platform that combines AI agents, software bots, document automation and orchestration so AI can run business processes under governance.
Is Automation 360 the same as Automation Anywhere APA?
Automation 360 is the cloud-native platform underneath. Agentic Process Automation is the current positioning of that platform with AI agents and agentic solutions added.
Can TechTiera migrate old v11 bots?
Yes. We inventory v11 bots, retire unused ones, convert and retest the rest on Automation 360 and switch over in planned waves.
Does TechTiera support Automation Anywhere after go-live?
Yes. Our Robotic Operations Center monitors and maintains bots and agents under SLA, with monthly reporting.
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