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Intelligent Automation

SS&C Blue Prism Consulting & WorkHQ Services

Keep your Blue Prism digital workforce healthy, upgrade it, extend it with WorkHQ agents, or move it to another platform, based on evidence rather than habit.

Explore intelligent automation capabilities & delivery details

Also known as Blue Prism, Blue Prism digital workers, Blue Prism Next Generation

Rows of glass digital-worker capsules standing under a governed control arch
50+Fortune 1000 organizations served with RPA
100+Tungsten Automation engagements
15+automation platforms supported
24x7x365bot and agent operations

What is SS&C Blue Prism?

SS&C Blue Prism is an enterprise RPA platform, owned by SS&C Technologies, known for centrally governed digital workers in regulated industries such as banking, insurance and healthcare. Processes are designed in Process Studio, reusable objects in Object Studio, and digital workers are managed from Control Room. Blue Prism Next Generation is the cloud-native version, and SS&C Blue Prism WorkHQ, generally available since March 2026, orchestrates people, AI agents, APIs and digital workers in one governed control plane. TechTiera builds, upgrades, extends and supports Blue Prism estates and plans migrations where they make sense.

At a glance

SS&C Blue Prism at a glance

Vendor
SS&C Technologies (SS&C Blue Prism)
Core
Process Studio, Object Studio, Control Room, digital workers, work queues
Cloud and agentic
Blue Prism Next Generation (cloud-native), WorkHQ agentic automation platform with Agent Studio and AI Gateway
Related products
Decipher IDP for documents, Chorus BPM
Analyst view
Named a Leader in the 2025 Gartner Magic Quadrant for Robotic Process Automation for the seventh consecutive year
TechTiera services
Health checks, upgrades, development, WorkHQ adoption, licence optimization, migration to or from Blue Prism, managed services
Services

What does TechTiera deliver for SS&C Blue Prism?

Advice, build, migration and 24x7 operations from one accountable team.

Health check and optimization

Object reuse, queue design, exception rates and digital worker utilization reviewed and fixed.

Upgrades

Version upgrades with release-level regression testing and a rollback plan.

Development

Processes and objects built to Blue Prism best practice with work queues and full logging.

WorkHQ and agents

AI agents and human-in-the-loop steps added to existing digital workers without a rebuild.

Licence optimization

Digital worker licences matched to real utilization; idle workers consolidated.

Migration options

Scored comparison of staying, upgrading, or moving to UiPath, Power Automate or another platform.

Expertise

How TechTiera approaches SS&C Blue Prism

Stay, extend or move? A fair way to decide

We get asked whether Blue Prism customers should move to another platform. Sometimes yes, often no. We score four things:

  • Utilization: are digital workers busy, or is licence spend carrying idle capacity?
  • Build quality: a well-structured object library is expensive to throw away.
  • Roadmap fit: WorkHQ now adds governed agents on top of existing digital workers; for many regulated clients that is enough.
  • Skills and cost: the five-year cost of the platform plus the people to run it.

If the numbers favour moving, see our RPA migration approach.

Typical use cases

  • Banking operations and payments
  • Insurance policy administration
  • Healthcare claims
  • Fund administration
  • KYC and AML refresh
  • Shared-services finance
Delivery approach

How is the work delivered?

  1. DiscoverProcess, volumes, rules, exceptions and value.
  2. DesignSteps per tool: API, bot, document AI, agent, person.
  3. BuildReusable components in short demoable sprints.
  4. TestHappy paths, exceptions and failures with real data.
  5. DeployControlled release, hypercare and a runbook.
  6. Run and improveROC monitoring and value reporting.
Why TechTiera

Why choose TechTiera for SS&C Blue Prism?

Vendor-neutral across 15+ platforms

UiPath, Automation Anywhere, Power Automate, SS&C Blue Prism, Tungsten Automation, SAP, ServiceNow and open-source, so the tool fits the process, not the other way round.

Proven at enterprise scale

Trusted RPA services provider to 50 of the Fortune 1000, with a dedicated Intelligent Automation practice and center of excellence.

Document AI depth

A Tungsten Automation Gold Partner practice with 100+ engagements, plus ABBYY, UiPath and cloud document AI.

Agents with guardrails

Narrow use cases, evaluation sets, scoped permissions and cost tracking, so agents make it to production.

See related case studies · AI and Agentic AI consulting

Engagement models

Which engagement models are available?

Onsite, offshore or remote delivery for clients in North America, Europe, the Middle East and Asia Pacific.

Fixed-price automations

Defined scope and price per automation or wave, from design to hypercare.

Time and materials

Flexible capacity for discovery, proofs of concept and evolving requirements.

Dedicated team

A named automation pod working as an extension of your CoE.

Managed services

SLA-backed bot and agent operations, upgrades and enhancements on monthly terms.

Case studies

TechTiera automation case studies

Excerpts from published TechTiera client work.

Banking · Tungsten RPA

Intelligent Banking Operations Automation and Regulatory Reporting

A centralized RPA platform on Tungsten Automation (formerly Kofax Kapow) now runs report generation, financial validation, file handling and web data collection for the bank, with reusable components, central scheduling and exception handling. TechTiera owned it end to end, from architecture to ongoing managed services.

Read the case study
Banking, Asia · Tungsten TotalAgility

Intelligent FX Trade Settlement Automation for a Leading Financial Institution

For a bank operating in 8+ countries, TechTiera automated FX trade settlement capture on TotalAgility: scanned and emailed trade documents are classified and extracted with Kofax Transformation, validated and passed to internal trade and settlement systems.

Read the case study
Financial information · Tungsten Automation

Intelligent Web Crawling for Financial Intelligence and Business Contact Discovery

Reusable crawlers and domain-specific robots continuously collect, validate and consolidate public corporate and shareholder data, including N-PX proxy voting filings, cutting manual research effort.

Read the case study

See all TechTiera case studies

FAQs

SS&C Blue Prism FAQs

Who owns Blue Prism?

Blue Prism is owned by SS&C Technologies and is marketed as SS&C Blue Prism.

What is SS&C Blue Prism WorkHQ?

WorkHQ is SS&C Blue Prism's agentic automation platform. It orchestrates people, AI agents, APIs and digital workers in one governed control plane and has been generally available since March 2026.

Should we migrate off Blue Prism?

Not automatically. Compare utilization, build quality, roadmap fit and five-year cost. Many regulated organizations extend Blue Prism with WorkHQ rather than migrating.

Can TechTiera support our Blue Prism digital workers?

Yes. We monitor, maintain and enhance Blue Prism digital workers under SLA from our Robotic Operations Center.

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